Customer service rep, Grandview Ohio - February 20, 2015
It is a ok place to work if you don't mind having to upsell hundreds of dollars of extra merchandise to make goal. I felt like a shifty sales person trying to take advantage of people who wanted a clean reading activity for the kids. Did not enjoy having to push to sell more products to make their goals.Otherwise told we were not a necessary department if we did not make their extra goal dollars. Lots of Cancelations from customers who felt taken advantage of do to the get a free book if you send this back, then ended up enrolled in a book club with monthly charges.