Enjoyed working together with my co workers. Management was very unprofessional.
Customer Service/ Trainer (Former Employee), Great Neck, NY – April 4, 2014
Cons: unstable company, management does nto care about the employees
I typical day at work was looking forward to interacting with my co workers and customers. during the time that I was employed at HTA I learned how to deal and handle calls in a very polite and professional manner. Management was the only down fall to this company, there was a lot of favoritism along with the company incorrectly billing customers with – more... extremely high charges and also incorrect charges. There was no type of foundation when coming to management. My co workers was the only reason I looked forward to going to work. The most enjoyable part of my position was being able to resolve customer issues in a timely and professional manor.
I strive to always do my best and more at my place of work and I will always continue to enforce this action where ever my career path takes me. – less
Customer Service Representative (Current Employee), Great Neck, NY – September 30, 2013
all the managers are really easy to get along with, the whole company goes out of their way to make their employees feel welcome. starting pay is not bad and they always give you opportunities to grow, get raises, etc. good benefits too if youre full time. the owner and other executives of the company seem like nice people who do a lot to make us all – more... happy (parties, events, etc) – less
Assistant (Current Employee), Great Neck, NY – June 2, 2013
Pros: 9-5 job
Cons: mentioned above.
I currently work here and if I had a choice, I would switch jobs in an instant. The management does not ever come to work and I have seen the CEO about 2 times in the last 2 years. The so-called Senior VP doesn't seem to know much or care. The company is run by unprofessional, Under-educated middle managers, who are rude, unprofessional and fire employees – more... just because they dont like them. There is no advancement , no job security and definitely not enough monetary compensation. The company does well but the finances are pocketed by the top few. – less
Customer Service Representative (Former Employee), Great Neck, NY – February 25, 2013
The company, the CEO and the COO are great people who are fair and offer great compensation. Every person who holds a position other than the previously mentioned are almost incompetent and are very unfair in the way that they praise or sanction employees.