Field Installer (Current Employee) – San Jose, CA – May 23, 2016
independent job,self motivated very productive and lots of driving from airport to airport. always heavy traffic. either 30 min or an hour lunch up to you. start Thursday end Tuesday and you cant switch that.
30-min or hour lunch
around 200 miles driven daily from work to other bay area airports to home
customer service (Current Employee) – Roslyn Heights, NY – November 16, 2015
I have worked in Highway Toll Administrations customer service department for 2 years now and it's honestly a very wonderful job. I learned a huge amount about customer service while working in this department. There is always someone there to help you if you need assistance with a customer. They have coaching sessions that teach you how to better interact with your customers over the phone.HTA is a great company to work for.
Customer Service/Finance Specialist (Current Employee) – Roslyn Heights, NY – September 15, 2015
The office here is honestly one of the coolest places to work. Colorful walls, treadmill desks, ping pong table, massage chairs, TV's. I'd definitely rather be in an office like that than at a boring corporate company where they don't care about you and you're just a number. Here you either go by your first name or even a cool nickname. Lots of people in management were promoted from within and are very relatable. If you ever have a question there is always someone there for you to go to, which is good. There's always some sort of contest or game going on and it really helps take the edge off a high-pressure environment. This is really the only company that does what they do so it's inevitable that there's always going to be changes. Not all of them are easy but they really try to work with you to get everyone on board. Definitely plan to stay for the long run.
long list of benefits, subsidized lunch, free dental, game room
challenging work, unique industry brings many changes
San jose ca Do Not take this job opportunity Field installer
field installer (Former Employee) – california – June 17, 2015
just to start off the managers really do NOT have a clue What They are doing... there is a different manager every 2-3 month they change your job duties every 2 weeks for field installer. REMEMBER THIS IF YOU MAKE A MISTAKE IT IS 100% YOUR FAULT AND YOU WILL PAY FOR YOUR MISTAKE REMEMBER THAT. the work you do is pretty straight forward but like i said the manager comes up with some brand new idea that never works out.. there are no coworkers in the sjc workplace you are totally by yourself. 15.00 might sound good but there is no chance for overtime at all. also there is no chance for pay raise if this sounds good to anyone this is the job for you
30 min or 1hour lunch but you have to make up that time
no raise, no overtime, very hard to request a day off and actually get it off.Managers are there for the money not the work
Field Installer (Current Employee) – Boston, MA – July 16, 2014
The field installer position of HTA is very flexible in general. I install and audit transponder on rental vehicles with the scanner provided by the company on a daily basis. The job is somewhat repetitive, and I don't get the chance to learn any new skills from the job. The hardest part of the job is probably being outdoor during work hours, especially in summer and winter time. The most enjoyable part of the job is the flexibility and freedom since there's no supervisors and I pretty much work independently. The management team of my company is great despite the fact that I'm an out-of-state employee (my company is based in NY), but they always send out emails to appreciate and recognize our hard work on a regular basis.
Enjoyed working together with my co workers. Management was very unprofessional.
Customer Service/ Trainer (Former Employee) – Great Neck, NY – April 4, 2014
I typical day at work was looking forward to interacting with my co workers and customers. during the time that I was employed at HTA I learned how to deal and handle calls in a very polite and professional manner. Management was the only down fall to this company, there was a lot of favoritism along with the company incorrectly billing customers with extremely high charges and also incorrect charges. There was no type of foundation when coming to management. My co workers was the only reason I looked forward to going to work. The most enjoyable part of my position was being able to resolve customer issues in a timely and professional manor.
I strive to always do my best and more at my place of work and I will always continue to enforce this action where ever my career path takes me.
Unstable Company, Management does nto care about the employees
Customer Service Representative (Current Employee) – Great Neck, NY – September 30, 2013
all the managers are really easy to get along with, the whole company goes out of their way to make their employees feel welcome. starting pay is not bad and they always give you opportunities to grow, get raises, etc. good benefits too if youre full time. the owner and other executives of the company seem like nice people who do a lot to make us all happy (parties, events, etc)
Assistant (Current Employee) – Great Neck, NY – June 2, 2013
I currently work here and if I had a choice, I would switch jobs in an instant. The management does not ever come to work and I have seen the CEO about 2 times in the last 2 years. The so-called Senior VP doesn't seem to know much or care. The company is run by unprofessional, Under-educated middle managers, who are rude, unprofessional and fire employees just because they dont like them. There is no advancement , no job security and definitely not enough monetary compensation. The company does well but the finances are pocketed by the top few.
CS Rep (Former Employee) – Great Neck, NY – March 25, 2013
The company started out great but somewhere along the line management lost its vision. The work is pretty routine and there is nothing new to learn. You are stuck doing the same monotonous work day in and day out. It works out well if you care about 9-5 job and are not looking to grow. The co-workers were good, not sure if the same ones are still there. The good employees are either fired or they leave. The ones who are on top are mostly friends of management or someone who sucks up really well(that's why they are the top brass). Compensation is not good, unless you fit the description above, in which case you don't really have to work from 9-5. These handful can set their own work hours.Pretty much nothing to enjoy about coming to work, unless you just want to have some job and are happy earning the same salary for years.
Customer Service Representative (Former Employee) – Great Neck, NY – February 25, 2013
The company, the CEO and the COO are great people who are fair and offer great compensation. Every person who holds a position other than the previously mentioned are almost incompetent and are very unfair in the way that they praise or sanction employees.