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Hillside Family of Agencies
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20 reviews

Hillside Family of Agencies Employer Reviews

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  • Job Work/Life Balance
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Job Work/Life Balance
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Fast Paced Environment working with unique children
Afternoon Supervisor (Former Employee), Rochester, NYJanuary 6, 2015
During a typical shift, I was responsible for managing the structure of the daily schedule, dealing with emotionally tense situations, and training employees. I learned much about the importance of communication both with clients and coworkers. I developed exceptional de-escalation skills. It was challenging to work with aggressive youth who could become unsafe towards myself and others, but it was also extremely enjoyable to see the progress and accomplishments that I was able to help them achieve.
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Snell Farm is great & staff supportive & friendly. Expectations for the nurse manager difficult to achieve with conflicting leadership.
Nurse Manager III (Former Employee), Bath, NYDecember 24, 2014
Pros: the salary is good, paid time off is good, there is autonomy which includes some flexibility in hours worked.
Cons: no breaks due to the workload, the 24/7 on-call requirement, limited support from leadership.
Arrive between 7-8am. Review emails, assess & see students with urgent medical needs.. Review requirements for each student (physicals, vision & dental appointments, HIV risk assessments, EKG or AIMS, immunizations or lab work) and accomplish as many tasks as possible. Gather required documents for preparation of youth discharge. When a youth is discharged, receive a new admission on the same day. Documentation of youth issues/complaints & treatment results whenever time allows, often at the end of the day. Call and mail parent & county consents for new treatments or medical procedures. Pass prn medications. Review med omission/error reports, medical incident reports. Keep in contact with supervisor at Rochester office regarding daily activities. With the assistance of the one and only support staff for the health office, review, order and enter new medications to unit's records for staff to administer.Consult nurse practitioner and psychiatrist for youth complaints, accidents, incidents, and medication issues. Input data into several databases. Check emails at noon and end of day (5-6pm). Receive 1-3 phone calls a week outside of work hours related to accidents or medication questions for staff. Attend staff and managerial meetings.
I learned about residential psych care and medications. I also learned that even though people say they want your input and honesty, they only want the positive side. Management can be empowering but frustrating. Co-workers want respectful, knowledgeable and kind leadership. The hardest part of this job was dealing with the lack of understanding and support from the leadership. They want results, not the complaints. The most enjoyable part of this job was managing the chaotic office and working with great people, including the youth.
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Company doing good for the children of the area
Temporary Administrative Assistant (Former Employee), Rochester, NYDecember 9, 2014
Pros: free breakfast after the board meetings
Cons: my assignment was temporary
There were busy days and slow days depending upon the when the board meetings were. I was responsible for putting all the information for the board meetings together and making them look pleasing to the eye. All information needed to be in the proper place in the binder and every binder needed to be identical. I was able to pick up the basics of Power Point (which I hadn't used up until then) and was able to incorporate some of the uses for excel into their system to make some of their forms more user friendly. I helped organize the Superintendents day seminar, by setting up spreadsheets and plugging the information given into the right areas to make sure that all the teachers that were signed up were put into a classes that they wanted.
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exhausting
Assistant Supervisor (Former Employee), NYJuly 25, 2014
this is a very tough job. Menatly draining and very little help from anyone. Managment leaves at four and gives you no help.
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great job
Medical Biller (Former Employee), rochester nyMarch 30, 2014
Pros: work at own pace
Cons: short breaks
excellent people working there. awesome oppurtunity to work at great company
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Productive and enjoyable work place
Medical Office Assistant (Former Employee), 2075 Scottsville Road, Rochester, NYFebruary 27, 2014
Pros: responsibility
Cons: no cons
Performed filing including medical filing and performed confirmation calls. I enjoyed all of my co-workers.
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Worked in a residential facility.
Program director, Mary Alice Schmidt (Former Employee), Rochester, NYFebruary 11, 2014
Worked with a team to supervise children at a residential facility. Maintained a structured environment.
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A day at hillside
Youth Care Professional (Current Employee), Romulus, NYJanuary 23, 2014
watch kids and help them learn independent living skills. Work all the time.
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It was fun and definitely hot.
Intern (Former Employee), Rochester, NYDecember 9, 2013
My co-workers were a joy to be around and I was able to have a new experiences such as emptying out apartments and cleaning the lawn.
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Working with youth who have intelectul disablities
YOUTH CARE PROFESSIONAL (Former Employee), Rochester NYOctober 19, 2013
Pros: engaging with the youth
Cons: hours and working weekends
The direct support professional performs functions that assist in the care and treatment of children/youth and families with assisting children/youth to develop life and social skills in an group home setting.
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Great moral gain, low financial gain.
Youth Advocate (Former Employee), Rochester, NYSeptember 10, 2013
High Stress, low pay, and little potential for growth.........
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Fulfilling place to work
Direct Support Professional (Current Employee), Rochester, NYJune 20, 2013
A great agency to work for. Run very smoothly and very rewarding job
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Positive Environment
Case Manager Intern (Former Employee), Rochester, NYJune 6, 2013
Team approach
Flexible
Overall a comfortable atmostphere
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Great Learning Experience
Youth Care Proessional (Former Employee), Hopewell, NYApril 3, 2013
Pros: great coworkers and management
Cons: barriers
I worked the overnight shift fulltime as well as being a mother of 3 and a full time student. This job was very flexable and understanding when it came to family. It was a great atmosphere for the most part. As any job there were barriers with communication and being on the same page as other employees. Overall a great experience and would go back if the opportunity was there but because i relocated to GA to be with my family, NY is not in the picture as of now.
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Outstanding Experience, Great place to work.
1 Teachers Aide/Sociotherapist (Former Employee), Rochester, NYJanuary 23, 2013
Hillside takes great care of their employees in many different ways.
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not a place you want to work to advance career
Direct Support Professional (Former Employee), Clarence, NYJanuary 12, 2013
Pros: only 4 day work week, consumers are great
Cons: unit manager is awful, don't care about employees, benefits are expensive, never able to advance in career, a lot of things swept under the table
2 of the managers out of the three were decent, actually cared. The other was a joke. The unit manager would fire and hire people from his previous employer. A lot of drama and favoritism. Never any opportunity for growth. Hours are unstable along with schedules. One month you have 40 hours, next month you get 30, And you're days are switched. No bonuses or incentives.
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Long hours, little pay, horrible staff
Residential Socio Therapist (Former Employee), Clarence, NYJuly 21, 2012
Pros: working with troubled youth and trying to make a difference in their lives
Cons: uneducated staff, verbally aggressive staff toward residents, never saw house manager, long work hours
Help residents with morning hygiene, helped residents prepare breakfast and complete chores, participated in recreational activities, helped residents prepare lunch and dinner, taught residents life skills.
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Extremely rewarding place to work
Youth Care Professional (Former Employee), Romulus, NYJuly 5, 2012
Pros: great compensation;
Cons: inconsistencies in training of new staff and leadership methods.
This environment can be challenging at times, however, you remember every day that you step into the workplace that you're making a difference in lives of child that needs your mentorship, guidance, support, and/or compassion. This makes everyday worthwhile. There are more fun moments working with the children than challenging. It teaches you how to be creative and get back in-tuned with your inner-child. This is done so by thinking of/brainstorming fun developmental activities, or participating in campus events. Overall, this is a great place to work.
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Opportunity to make a remarkable difference with kids and families.
Human Resource Manager (Former Employee), Rochester, NYMay 1, 2012
Pros: flexibility and team support
Cons: not always given positive feedback by leadership
As with any growing not-for-profit there is a little bit of the family feel lost with every expansion. A core of dedicated employees make the service provided second to none in Western and Central NY. As a long time HR professional I was given opportunities to connect with teams and services across the organization. Each had a slightly different culture, but the expectations of employees was consistently high.

Hillside Family of Agencies Salaries

Youth Advocate
$29,432 per year