Hilton Worldwide
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123 reviews

Hilton Worldwide Employer Reviews

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it is a good place to work
housekeeper (Former Employee), Jackson, MS –
Pros: we had free lunch everday.
Cons: we had 30min.for lunch.
working is a nice place to work i worked their for nine years and i had some good days. everone treat you nice i got along with everone. i train new employees and i check rooms and worked in the laundry. i did what ever it took to get the job done.
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it was a productive and funny place to work in
Sales Manager, Conrad & Hilton City hotels (Former Employee), Cairo –
Pros: nice community
I have liked the company's culture and values as it sync with mine
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good environment in a call center, relaxing place to work.
Vacation Advisor/Sales Representative (Former Employee), Las Vegas, NV –
big call center, relaxing place to work, nice employees, nice supervisors. typical day at work is on phone with headset making outbound calls trying to sell vacations on the phone. what i learned is people are diverse in their backgrounds and interests. co workers were nice. hardest part of job was irate customers. enjoyable part of job was actually – more...  selling a vacation and making client feel good about being ready to take one. – less
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Prodctive and very busy hotel
Sales & Catering Assistant (Former Employee), Pasadena, CA –
I had a great time working there and my typical working day was always busy and just never had time to chat with any one at all. I loved it,
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Hilton is an awesome company, the Time Share Diivision is not
Time Share Sales (Former Employee), Las Vegas, NV –
Pros: fantastic benefits, great company culture outside time shares
Cons: time share stereotype well earned..
The Hilton Corporation is an excellent company to work for, the benefits are outstanding. The job started out good and nice. The work culture was one where honesty and integrity were valued, then the economy crashed. In MY opinion, the culture changed to one where honesty and integrity no longer mattered, it turned into a "make the sale no matter what" – more...  environment. Lies, omissions where overlooked and integrity no longer mattered. Good sales people, who did quite well with the constraints of decency, became superstars by "fudging" things. The support staff was stuck having to un-lie the lies to keep the sales in tact.... When the economy comes back, the company will probably reign things in, but until then... If you're a good, honorable sales person, you should do well. Just understand what some of the superstars are doing as well. – less
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Job Summary of the Hilton Garden Inn
Intern (Former Employee), Hilton Garden Inn Staten Island New York –
Pros: trained for a perspective long term career
My typical day of work was to come into the sales/event planning office at 12:00P.M a couple times a week. When I came into the office I began my daily routine by checking destination card pile, making event folders for the event managers for when they meet with the client based on the clients party type. I would create the menus for specfic parties. – more...  I would attend BEO meeting with event managers. I would put the BEO papers together and distrubute amongst workers at the Hilton (example the chefs). I also answered phone calls and took down reservations for cabaret show and dinner that the Lorenzo restaurant provided weekly. I also called customers reminding them of their reservations for that weeks show. I filed for the event planners.

I also was trained at the same time by one event planner on her daily routine. Taking down inquirys, checking availability on a event spaces, accompanied on meetings with her clients, also showcased rooms to perspective clientel, explained the menus that best fit the clients wish list, learned how to create contracts, made personal group webpages for guests who were staying over night, and contacted outside vendors. – less
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I definitely have enjoyed my years of hospitality experience, but I'm ready for a change.
Sales Manager (Former Employee), Houston, TX –
Primarily devoted to sales and strong efforts to increase customer relatons. Budgeted revenue goals to maintain each quarter, so the main focus was booking guestrooms and meeting space daily.
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learning experience
banquet server (Former Employee), Milford, CT –
Pros: experience
A typical day at work will be setting up for events such as birthday parties and weddings. The hardest part of the job was serving the food and the easiedt part was cleaning up and breaking down the rooms.
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GREAT HOTEL CHAIN (HILTON)
Front Desk Clerk/Auditor (Former Employee), Baton Rouge, LA –
Pros: decent pay, good for prossional development
Cons: having a horrible gm
THE GENERAL MANAGER THERE IS NO GOOD, EVERYONE ELSE THERE AROUND HIM IS GREAT!
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Expected better
Food & Beverage assistant (Former Employee), Newcastle Upon Tyne –
Pros: good pay, meet new people, interesting work
Cons: poor staff communication
A typical day at work began around 7am when i would arrive and would be put on a task without much description into what i should be doing however i tried my best to find out as much as possible. I learnt to work independently very well and how to work in a team in the best possible way. My co workers were very friendly and worked very well. The hardest – more...  part of my job was working under pressure at times as managers would get very stressed out due to absences in the team, these days were particularly demanding. I most enjoyed working with my team mates who i found out a lot about, i prefer to work in a large group rather than on my own and this was the perfect environment for a large team. – less
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staff in the kitchen is great
Line Cook (Current Employee), Los Angeles, CA –
a typical day at work consists of cooking for at minimum 300+ covers per night.
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High paced, high energy, high pressure
In House Division Sales Manager (Current Employee), Orlando, FL –
Pros: seeing sales reps and managers exceed their goals.
Cons: lack of personal challenge, and lack of advancement potential
A typical day required the art of juggling many different aspects. Yesterday, today, and tomorrow all required constant review. I have Over 100 sales representatives and 300 costumers a day, each with their own challenges. The number one thing I have to do is, keep all departments working in harmony, to met the daily revenue goals. Maintain up to the – more...  minute sales and marketing reports. – less
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wonderful place to work
Front Desk Agent (Former Employee), Dallas, TX –
Pros: the chef. free meals
Cons: the parking
Four years of the best most reliable job ever.
Beautiful Caring Proffesional People,
I learner to work with people of all walks of life.
My co-workers, we were a big family a giant team .
I enjoyed the freedom to work all over the place to learn more about Hospitality.
Ths Noble House The Adoluphus Hotel is the greatest place to work for ever.
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Great work enviroment, good people
Sales Manager, Wholesale Market (Former Employee), Home Based, New York –
Pros: great product
Cons: no cons
Great company
good salary

Fun place to work
good people

good hotels
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Good stepping stone company depending on management company
Outlet Manager (Current Employee), Norcross, GA –
Pros: free lunch and dinner, great employee travel website, great associates
Cons: healthcare high, compensation low
Sharpened my time management skills. Low labor budget requires a lot of multi tasking and in position work.
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Enjoyed must of my years there! Bad Ending!
FOOD SERVER - BARTENDER (Former Employee), Orange, CA –
Pros: employee rates at hilon hotels
Cons: my hilton was a franchise, so had new owners every few years not stable there
I was the bartender, took care of the guest there, served drinks and full menu in there. All my Co-workers were great to work with, very good team work there. Had new management there, seems they didn't know what there were doing. Hardest part was trying to get all the liquor i needed for the bar, very low inventory took forever to get stuff in and – more...  stocked. Had alot of great regulars there, got to meet alot of people form all over the world.and made alot of good friends there. – less
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Productive with a fast pace.
CB Richard Ellis-Tenant Coordinator Assistant (Former Employee), Providence, RI –
A typical day was very hectic in the restaurant everything was kept at a fast pace due to the mass volume of customers on weekends.
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Fun fast paced environment
Vacation specialist (Former Employee), Orlando, FL –
I worked six hr days making phone calls to sell vacation packages. I learned how to be a better sales person. I loved my boss, he knew how to lead withouht micro-managing. My co-workers were fun to work with. It was hard to keep a positive attitude when you're not doing well in sales. It was a fun environment with music, laughter, and cheers when you – more...  did well! – less
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A productive work place.
Housekeeping (Former Employee), Philadelphia, PA –
Pros: it was close to my ome
Cons: there were none!
A typical work day is almost like any other work day there to get the job done. I learned how the laundry system worked. Co-workers just like any other co-worker. The hardest part? there were none. I enjoyed being employed.
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Great work ethic with ocassional incentives
PBX Operator (Former Employee), Rockville, MD –
Pros: care rally, free lunches, breakfast depending on shift, pto (paid vacation)
Cons: flexibility with school, no weekends off
-Check CARE log( log with noted requests from guests)
-Check all wake-up calls
-Gather daily call around list(check other local hotel guest rate)
Pick up new wake up call sheet

-I had to learn patience and strengthen my listening skills
-Occasionally incorporated problem solving skills or new inventive ideas( for group certain group projects, or reevaluation – more...  meetings)

-Management was very effictive and consistent
-Rules were constantly enforced (tardiness was not tolerated (min. of 2 excused tardiness)
-HR was very well coordinated making sure all employees were taken care of (ex. benefits, problem solving)
-Management was also concerned with each employees well being, meetings were constructed twice a month

-The hardest part of the job was probably my willingness to fully commit even if that meant putting in extra hours, or covering for co- workers

-The most enjoyable part go the job was my bonding experience with the guest/employees. I enjoyed the easy and comfortable interaction the had day to day. There were very few negative interruptions between co-workers or guests. – less
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About Hilton Worldwide

Hilton Worldwide (formerly, Hilton Hotels Corporation) is a global hospitality company. It is owned by the Blackstone Group, a – Read more