Guest Service Agent (Current Employee) – Ashburn, VA – August 7, 2013
Every day has different challenges. I enjoy showing guests how to take advantage of our location to have the best stay as well as how to best use our amenities. Some guests can be overly-demanding or aggressive, but for the most part, the guests are great!
Group Billing Coordinator (Current Employee) – Minneapolis, MN – April 28, 2016
Responsible for updating and billing client premium statements Analyze enrollments to determine proper eligibility according to the clients eligibility rules Balance monthly billing statements for existing clients while updating payments and making any necessary adjustments Ensure performance guarantees specific to clients are met daily Provide customer service to clients and carrier representative
Housekeeper (Former Employee) – Gastonia, NC – April 26, 2016
Typical day included preparing previously occupied rooms for the next guest(s). Management were great and always understanding. Co-workers were willing to work together to complete work load and assignments. The hardest part of the job was the pay. The most enjoyable part of the job was the management and co-workers.
I loved working with Hilton. the environment felt safe and fun. All workers were friendly and helpful. I learned a lot more about Hilton worldwide as a whole and not just one part of Hilton. Learned there is more to Hilton than its hotels. I really enjoyed working with Hilton.
Executive Housekeeping Manager (Former Employee) – Hoover, AL – April 25, 2016
Although I enjoyed working for the company. I did not enjoy working for the current General manager. He has NO knowledge of the hospitality industry. He's more like an con artist or a wolf in sheep's clothing! He's very sneaky and unfair! He does not know how to run any of the department's let alone the hotel! So by all means BEWARE!!!! You're better off going to another company! There are no benefits non what so ever!
No benefits, Poor management, unfair breaks for the housekeeping department. No benefits.
Guest Service Agent (Former Employee) – Portland, OR – April 25, 2016
Most of the people you work with are cool but the management staff is clueless for the most part. They only help when they are forced to. They have generally terrible ideas about how to "improve" things. They will ask the team for their input and them pretty much ignore it and do what seems to be the opposite. Very little room for advancement.
Senior Regional Educator - Western Region (Former Employee) – Los Angeles, CA – April 24, 2016
I loved working at Hilton!! The staff were wonderful to work with; the General Managers created partnership and helped make all trainings well-received. And the Vice Presidents provided any and all needed background information and support. An excellent experience!