Pros: two breaks and a lunch for 8 hour days, set schedules, 40 hours a week, paid holidays, different accounts
This was a great place to work. I had a set schedule of 40 hours a week, with the opportunities for overtime, holiday pay, paid time off and more. The environment was clean and friendly, it was mostly quiet and you still manage to have fun. You breaks and a lunch during the work day, and eventually had the option to work from home. But the drama from the people, even management, was worse than a high school's cafeteria. The rumors that would fly through, the trouble some agents would get in to, and others wouldn't for the same offence. There was a lot of favoritism from management. I did not play the games.