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Hinduja Global Solutions
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138 reviews

Hinduja Global Solutions Employer Reviews

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  • Job Work/Life Balance
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A great place to grow
Customer Service Representative (Current Employee), Peoria, ILOctober 9, 2014
Pros: great pay, steady work
Cons: a lot of information to take in at once
At HGS the company puts their employees into the departments that best fit their personality. A typical day at HGS is answering phone calls and emails for the clients. The managerial staff is great. They take the time to train and assist their employees from day one and continue through the employees time with the company. The hardest part to me was – more... learning everything there is to know about the clients. The most enjoyable part of the job would have to be the experience and the team. – less
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Better than average call center job.
Tier 2 Technical Support (Former Employee), El Paso, TXSeptember 24, 2014
Best part about this job is you get to wear jeans to work. Managers were nice.
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Loved the work, not a fan of the people
Customer Service Representative/Supervisor (Former Employee), Peoria, ILSeptember 20, 2014
Pros: two breaks and a lunch for 8 hour days, set schedules, 40 hours a week, paid holidays, different accounts
Cons: favoritism
This was a great place to work. I had a set schedule of 40 hours a week, with the opportunities for overtime, holiday pay, paid time off and more. The environment was clean and friendly, it was mostly quiet and you still manage to have fun. You breaks and a lunch during the work day, and eventually had the option to work from home. But the drama from – more... the people, even management, was worse than a high school's cafeteria. The rumors that would fly through, the trouble some agents would get in to, and others wouldn't for the same offence. There was a lot of favoritism from management. I did not play the games. – less
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productive
Customer Service Representative (Current Employee), Peoria, ILJuly 27, 2014
Pros: work from home
Cons: not enough money
worked from home so my typical day was to get up and walk into my office clock in online and spend the day answering phone calls.
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very productive
Customer Service Rep (Former Employee), Peoria, ILMay 23, 2014
A typical day at work would be sitting answering phone calls and transferring people to the right department. Working at Hinduja Global Solutions is a very good job to work at just that the only problem is that they will fire you for no reason. If they wanted you to transfer to another department they just up and expect you to know about it, and they – more... will give you a quiz if yo fail your fired. I had 20 people get hired with me when i first started. about the 3rd month or so they fired almost everybody – less
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JCP
Inbound Sales Representative (Former Employee), Peoria, ILApril 29, 2014
JCPennys is a great store to work for they constantly are having sales and their customer are so friendly I never had any altercations and the managers were top notch one of the best jobs ive ever worked
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No Comment
Customer Service Representative (Former Employee), Peoria ILApril 24, 2014
Decent work of place however the rate of pay for the numerous responsibilities i was asked to consume was disappointing. Along with the hours i was asked to work after having a child were unacceptable as well.
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I loved this job
Customer Service Representative (Former Employee), Peoria, ILMarch 16, 2014
Pros: potlucks
Cons: short breaks
This was my very first job and I loved it.
I learned how a call center works and good CSR skills
Management was really nice and really helpful when needed
Co-workers were great to be around and easy going
The hardest part was limiting how long our calls were
I most enjoyed the potlucks and my coworkers
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It was a good place to work
Sales Retention/Customer Service (Former Employee), Waterloo, IAFebruary 4, 2014
Pros: really easy job
Cons: answering phones all day is boring
Management was always helpful, the goals were always clear. If I ever had any problems I could always get them fixed.
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Okay but low pay for a lot of work
Customer Service Associate (Former Employee), Peoria, ILDecember 29, 2013
Pros: good benefits
Cons: low pay
they have you doing a lot of work for very little pay and show a lot of favoritism
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Its a job not a career
Customer service Representative (Former Employee), Peoria, ILDecember 28, 2013
this is not a career employment for most although it is very easy to obtain additonal job duties and titles the pay isn't the best but i would recommend this to high school kids that are just getting in the workforce and or college to get you through until you get to your next level
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Good place to work.
Customer Service Professional (Former Employee), Peoria, ILNovember 5, 2013
Pros: good friendly managers
Cons: none i can think of.
I enjoyed my job here. I enjoy customer service and this was a high volume call center. The management team was positive and friendly.
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Awful place to work for
contractor for Monsanto (Current Employee), St. Louis, MOOctober 11, 2013
Not a stable place to work at. They try to get more for less & are open about that. Pay is awful & benefits are worse. Management is a joke.
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Great entry level position
Customer Service Representative (Current Employee), Peoria, ILJune 3, 2013
Pros:
Co-workers are great
Different accounts
good benefits
Cons:
Annoying customers
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A nice place to wor
Customer Service Rep (Former Employee), Peoria, ILApril 30, 2013
A fast paced call center who focuses on getting the job done right the first time. Can be overwhelming to some, but for those who like constant change and a good pace this is for you.
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Good Place to Work
Real Time Traffic Specialist (Current Employee), Peoria, ILApril 10, 2013
Pros: friendly atmosphere
Cons: limited opportunities for advancement in certain departments
Gained a lot of experience and learned many new things here.
Management is very helpful and understanding.
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Answering phones and creating case files for incoming customers.
Customer Service Representative (Former Employee), Peoria, ILSeptember 14, 2012
Pros: potlucks
Cons: not much communication between agents and management
Well established company, working multiple accounts. Working with dispatch department, setting up appointments for In-Warranty Repair for High-End Electronics. Placing parts orders for various products prior to repair being dispatched. Was in charge of setting up personal case files for each incoming customer, Including sensitive information, and following – more... CPNI regulations. – less
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good
mysore (Former Employee), customer relative officerNovember 7, 2011
Working with Hinduja Global Solutions its a great honor to me ., its good and environmental is good and management is quiet ok .but work pressure its depends upon how we perform and according to carrier its a B.P.O sector so its very difficult to get settled , and salary not sufficient
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Good
Group Lead Operations (Current Employee), Bangalore,KADecember 22, 2014
Pros: free coffee
Cons: long hours
My Job starts With allocation of Work among the team , Team Strength is 18.
2)Sending all the reports required to client.
3)All the reports to my Managers
4)Team Meeting
5)Looking after the Inventory reduction and Good Production
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Great platform to gain knowledge in interacting with customers and resolving their queries
Customer Relations Officer (Former Employee), Hyderabad, APDecember 21, 2014
Resolving customer queries,I learnt sound knowledge in MS-Excel.Learnt to behave with clients,Enjoyed alot working in Hinduja group.

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