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Training Supervisor - Arden B (Former Employee) – Walnut Creek, CA – August 8, 2015
• Managed the hiring, coaching, disciplinary action and performance review.
• Conducted orientation sessions and arrange on-the-job training for new hires and experienced sales associates.
• Arranged for ongoing technical training and personal development classes for staff members.
• Plan, develop, and provide training and staff development programs, using methods such as classroom training, demonstrations, 1:1 meetings / workshops and group sessions.
• Initiated loss preventions programs for two (2) retail locations in the Bay Area, lowering shrink percentages for each door by an average of 20%.
• Handled all inventory control responsibilities, providing forecasting and assessment of the best selling SKUs.
• Provided recognition for staff members for improved individual / group performance.
• Managed and trained a staff of up to 12 people.