Find companies:
HMSA
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
5 reviews

HMSA Employer Reviews

Company Attributes

  • Job Work/Life Balance
  • Compensation/Benefits
  • Job Security/Advancement
  • Management
  • Job Culture
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Insurance worker
Benefits Recovery Claim Examiner l (Former Employee), Honolulu, HIMay 7, 2014
All they care about is numbers. Like any business I suppose. Every day you have to report how long you spent doing certain tasks, and you get graded if you are working within the average amount of time it takes to complete that assignment. It is determined by how many claims, and how many accounts were "touched". Like a ratio sort of thing. Pretty much – more... you are chained to your two screen desk 8 hours a day. Repetitive no doubt. Quiet office. You hear everyone. Great attendance rule. Start of new year your attendance record and any warning like that are erased off your record and you start new. Kinda nice if you are someone that might have these kinds of issues. They are understanding with family matters, but main thing just want the work done. Like any business. HMSA Keeaumoku parking has an 8 year wait,. Park at Ross for $6 a day, or at walmart across the street. Or street parking for free behind HMSA if you get to work early, All those side streets up to Piiikoi have free parking. Pretty safe. A good walk to and from work. Free exercise. Speaking of...HMSA has a gym inside that is free to employees, and classes too. OK place to work. Some depts are clicky and you just have to ignore. – less
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Meaningful place to work
Supervisor- Noe Lutz (Former Employee), Honolulu, HIOctober 3, 2013
Pros: free parking
Cons: short breaks
I started out with HMSA which is a blue cross and blue shield health insurance trainee in 1991 and through the years I have gained quite a bit of knowledge in the CPT and ICD-9 area. What really peaked my interest was resolution for our members as well the providers and knowing that my personal assistance provided them with the answers and/or tools – more... that they needed.

I enjoyed working with everyone which involved a staff of 50+ in our call center alone which was located in Kapolei (the second city) and we knew when to keep it a business level as well to get together once in awhile after work.

I left HMSA after 22 years and at a level of Customer Relations Rep IV due to our family recently relocating to Spokane. – less
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Wonderful Working Environment
Project Administrative Assistant (Former Employee), Honolulu, HIJune 29, 2013
At HMSA I always looked forward to going to work because of the wonderful friendly environment that I worked in. Every morning i would clock in, check my email and finish up any work or do any work that I have been assigned to do. I would do that until it was time to go to the meetings that we had daily and in those meetings I would record everything – more... that they have talked about and written down on the whiteboard. After the meeting that was roughly around 4 hours long I would go to lunch with my co-workers and after lunch I would go back onto the computer and start to put everything that was talked about in the meeting into documentation on the computer and i would upload it to the team Sharepoint after so everyone is on the same page for the next day. The hardest part of the job was trying to organize everything for everybody to understand. Rather then then that I enjoyed working there. – less
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
People are very nice and generally cooperative
Senior Project Business Coordinator (Former Employee), HonoluluFebruary 18, 2012
Pros: see above, your review..good benefits
Cons: for low level work very redundant and, management is mixed and, sometimes too much politics.
People are very nice and generally cooperative. Management is mixed as there is sometimes too much hiring of relatives and/or friends of relatives. Much of the work, if non-technical, can be very redundant...for example processing claims. The working conditions are generally comfortable

About HMSA

Hawaii Medical Service Association (HMSA) is Hawaii's largest health insurance company. The not-for-profit company serves more – Read more