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73 reviews

HMSHost Employer Reviews

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Compensation/Benefits
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LOVED IT!
Barista (Former Employee), Sarasota, FL – June 7, 2013
Being a barista you will face alot of different challenges and skills you never knew you had! If you love meeting new people, this is the place for you.
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Hell in bright lighting
Cashier (Former Employee), Delaware House – June 2, 2013
Pros: free food
Cons: rude managers, favoritism
I had worked for host for some time and I will say don't waste time with this company . The managers are rude and talk to you like you are a dog. They DO NOT care about you the only thing they care about is their bonus check.
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Poor Management
Multi-Unit Luxury Sales Associate (Former Employee), Atlanta, GA – June 1, 2013
Pros: paid lunches
Cons: no job advancement. no job security. you can get fired for anything.
Management was poor. Too many rules for retail associates. We are there to do one single job and that is to sell luxury retail brands. With all the extra rules and regulations it cuts into actually performing the job, as simple as it is. If management would actually listen to its employees, the turnover rate for the company wouldn't be so high and you – more... would have more people willing to make the sacrifices they have to make for the job. There was absolutely no advancement under the manager I worked for. Every employee complained and the whole moral of the job was completely low. It's just a job and once we can find something better or we just completely can't take it anymore employees leave. – less
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Something to see new everyday
Barista (Former Employee), Los Angeles, CA – June 1, 2013
I work for Starbuck in LAX so I got the opportunity to see many different people and attitudes. Management was great and the pay was good as well.
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Worst Job I have ever had in my life
Cashier (Current Employee), Pennsylvania – May 30, 2013
Pros: nothing
Cons: everything
Managers are so rude and awful, how did they earn the title as a manager is beyond me.Its not just managers, its the higher up people too. None of them ever told me I was doing a good job. I have worked for this company for two years and everyday i dread going in and feel unappreciated. Managers sit on their butts in the office, or text on their phones – more... well the rest of us work our butts off for min. wage. Managers do not know how to do anything right and care about things that are not important, they could care less about anything going on in your life. I was in a car accident and my manager still tried to make me lift or clean knowing it put impact on my body. Spare yourself, do not apply. you will gain nothing but regret. – less
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A company that cares for you
Associate (Former Employee), Lakewood, CO – May 30, 2013
Pros: free lunch!
Cons: difficult to get overtime
My time working at HMSHost was so great, I couldn't imagine that working in a food court at a busy mall would be as good as this job was. Starting pay was above minimum wage, and they gave meal tickets every time you worked enough to get a 30 minute break.
The management was always helpful and friendly, I never felt like I couldn't ask a question and – more... when I was harassed by a co-worker, they immediately too care of it. They were good at making sure you could get any time off that you requested, and it was easy to trade shifts if you or a coworker wanted to (supervisors almost always approved it).
I only worked at HMSHost for the summer, but I felt like I was important to the company as they expressed a desire for me to come work for them again in the future (and if I'm in a situation that I can work for them again, I wouldn't hesitate to)!! – less
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A terrible place to work. People warned me about working for this company.
Utility (Former Employee), Atlanta, GA – May 30, 2013
Pros: it's a job
Cons: poor management, unnecessary miscommunication, everyone is just looking out for themselves
I was with this company for a only a short time and I hated every minute of it. They have so many rules and regulations in place and try to scare you into following them but some employees walk all over the rules and management doesn't care. Other than a few things, I was not trained to do my job. On more than one occasion and to more than one manager, – more... I asked if I would be trained. I was told yes and STILL received no training. Every other new hire knew how to do their job except me. I literally just stood around for a few hours until I found something to do. I took my complaints to HR and the woman I spoke to was patronizing and tried to make it as though I didn't know what I was talking about and was blowing things out of proportion. She also made excuses for why I had not been trained how I was supposed to have been. There is no consensus among the management and the people in HR because several things that I was told in the initial new hire orientation didn't match up with what I was told after I quit my position.
This company is more concerned with making profits than it is with having employees capable of doing their jobs and having something of value to contribute. They're okay with having someone there to simply take up space rather than do what they were hired to do. – less
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Work balance with transport for deliveries
Warehouse Clerk (Current Employee), San Diego, CA – May 24, 2013
good management and compensate well. Get along well with others.
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Productive, hardworking employees with poor management staff
Barista- TFGREEN Airport (Current Employee), Providence, RI – May 23, 2013
Pros: full time employees receive benefits
Cons: short breaks, poor management, predjudice against certain races
I love working with my coworkers. They're all hard working individuals but the company itself and it's managers are lacking when it comes to the relationship between themselves and their employees and they're lacking in professionalism. I have met only two managers so far that I find to be professional and kind to their employees.
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working for host
Lead/Cashier/Cash Trainer (Current Employee), Kansas City, MO – May 21, 2013
Pros: free lunch
Cons: no flexible schedule no weekends off
a typical day at work is preparing food and making sure things are running smoothly. the most enjoyable part of the job is the traveling customers
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A GREAT JOB TO HAVE
Line Cook (Former Employee), Chicago, IL – May 15, 2013
IT WAS A GREAT JOB.I DID SOMETHING I REALLY LOVE AND HAD FUN WITH IT,BUT THE ONLY I WOULD HAVE TO SAY IS WE REALLY DIDN'T KEEP MANAGER THAT MUCH BECAUSE THEY KEEP REPLACE THEM OR LEAVING.I LEARNED NEW WAYS TO COOK AND DIFFERNT FOODS.CO-WORKERS I HAD WERE GREAT TO WORK WITH AND I STILL KEEP IN TOUCH WITH SOME OF THEM.WE MIGHT HAD OUR UP AND DOWN,BUT – more... WE NEVER LET THAT EFFECT OUR JOB.THE HARDEST PART MY JOB WAS KEEPING UP WITH THE ORDES AT FIRST,BUT I LEARNED TO KEEP UP THE ORDES. – less
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Fast paced restaurateur
HR Specialist (Current Employee), Seattle – May 11, 2013
Fast paced, high volume food and beverage concessionaire. The people are great.
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Working with all of my co-workers and making all of the customers happy.
Cashier (Current Employee), Kennebunk, ME – May 7, 2013
Every time I go to work, I always enjoy what the day is going to bring. Everyone is respectful to each other and knows that we don't have easy jobs. My personal goal every day is to make sure that every customer has a smile put on their face when they leave. 99% of the time I can make all of my customers smile. I am polite and always have a smile on – more... my face. If there is ever anything that goes wrong with a customer or something at my work, my managers always know what to do. Probably the hardest thing that I have to deal with at work is when we have really upset people come in and yell at us for the smallest things and leave with no smile. The most important thing I learned at my job was that no matter how happy and polite you are there are going to be people that are just generally upset and there is nothing that we can do. I also learned that hard work is not just up to one person. Everyone has to work as a team to get the 100% that everyone wants. – less
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Busy Airport Restaurant Services
Cashier (Former Employee), Birmingham, AL – April 30, 2013
Pros: helpful towards school.
Cons: early hours. short breaks or none at all depending on cashiers.
Morning shift consists of clocking in by 3:30, can get very busy at times. ALL managers are very nice and really respectful. Some lazy workers but they get the job done. Hardest part is not being able to sit and sometimes NOT getting a break. Best part is they'll pay for most of your school after being employed there a year.
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The Devil is a Liar
Utility (Former Employee), Charlotte- Douglas International Airport – April 30, 2013
Pros: free food and pop, grace periods, more starbucks' than police
Cons: there were no chinese restaurants for 5 months, maintenance are lame ducks, managers don't give a hoot
My typical day at work consisted of clocking in, hearing a soap opera in front of a live audience and numerous 15 minute smoke breaks. Our rushes were mainly on Thursdays at 1700, 1900, 2100.
I have learned how to work in an environment that is like a Tokyo Section 8 Apartment and dealing with people who don't speak English. The management went on a – more... downward spiral after the beacon of the managerial committee left for another job. My coworkers were very diverse and homophobic. I was the only LGBT person in our unit before they terminated me. I have made numerous friends and I'm ever so greatful for the opportunity to have worked for Host Int'l, but the devil is a liar. – less
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HMSHost ofered a great work atmosphere. I gained a wealth of experience and the chance to travel to different parts of the world
Field Human Resources Generalist (Former Employee), Tampa, FL – April 19, 2013
Pros: my manager-she was very flexible, understanding, accesible, patient and knowledgeable-a great boss and an even better person.
As a Human Resources professional, my responsibilities were diverse and unpredictable at times. A typical day involved interacting with applicants, new hires, incumbent associates and managers in many different ways-appearances at Job Fairs, visits to schools/community organizations, determining staffing needs and developing plans to address them, job – more... offers, New Hire Orientation and helping to resolve associate issues.

Through my experiences I've become more resourceful at resolving unexpected situations when they arise, expanded my Spanish-speaking capabilities and broadened my HR knowledge through various work assignments and through PHR certification.

I worked with an experienced, dedicated, stable management team and a highly talented, dedicated, professional group of co-workers.

The most difficult part of my job was not always being able to deliver positive news to applicants and incumbent associates(i.e. not being selected for a position, disciplinary actions). However, I always delivered these messages in an empathetic manner, always trying to make the recipient understand why the decision was made.

The most enjoyable part of the job was receiving appreciation from associates and managers when I resolved an issue or came up with a solution to a problem or need. This made me feel good, knowing that I made a positive impact on the associates' ability to take care of customers and the managers' ability to run their operation. Also, being afforded the opportunity to experience South America and Asia while conducting company business. – less
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HMSHost
Food & Beverage Operation Manager (Former Employee), San Jose, CA – April 6, 2013
HMShost has been a very fair company to me. However I was laid off after 26 years due to a slow economy and felt that a spot could've been found for me if they desired.
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First real job
Cashier (Former Employee), Elkhart, IN – April 3, 2013
I was 16 when I started working there. However, they had me in the convenient store completely disconnected from the rest of the plaza and I spent 99% of my shift by myself. I had no outside interaction with fellow coworkers and when I needed something from the managers they wouldn't pick up the phone, leaving me with a line of angry customers
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Good Benefits Job
Housekeeper (Current Employee), Wayne, PA – March 28, 2013
Pros: advancement
Cons: less working hours
I enjoyed working here because it gave new learning opportunities and I got to meet a lot of great people (customer)
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Review as manager
Assistant manager (Current Employee), Denver – March 7, 2013
Pros: located at airports so you can at least dream of getting away
Cons: work life, pay, management, policy and paperwork, backstabbing.
Hms host is the worst company I have ever worked for. I am currently still employed by them as management. As soon as I secure new employ I plan I leaving this with the same respect they have shown me and the great staff I oversee.

The management training program simply does not exist. The very little training they do provide let's you know that your – more... staff should be treated as cattle, but most importantly they are all thieves trying to steal. The breed a workplace of distrust and then have management pick apart our staff with violations for attendance improper procedures and everything else. Yet we specifically don't train or staff members correctly so we can stack violations up and dismiss as needed. – less
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– March 15, 2013

I have worked in the industry for over 25 years for all the major companies including owning my own for 10 years. I took the position as Director of Operations thinking that I could use my experience effectively. The comments made by this person are right on the money. I have never worked for a company who provides no training, treats employees so badly and seems to make it a game on how many people they can fire. Yesterday, without any notice I was called into the office and fired for not performing within the 90 trail period. I have never been fired in my life but honestly this was the best thing that had ever happened to me. The stress of working in such a negative enviroment even for six weeks was killing me. If you are thinking of working for this company please listen to what people are saying..save yourself the trouble

Atlanta – May 4, 2013

I can also speak on the way they treat their employees. While working there for just under 1 year, I saw more that 50 people quit because of the poor working environment. They just want bodies to stand in the stores, they speak down to you, and if you go to HR, HR will notify the manager. Low moral, tiring schedule/no family time, and Senior Management does nothing.


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About HMSHost

HMSHost, formerly known as Host Marriott Services, is world-renowned for creating innovative concession plans in travel venues. – Read more

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