Associate (Former Employee) – Beckley, WV – March 30, 2014
Through my experience, during the summer every day was busier than the last. Most of my co-workers didn't like it, however I found it challenging and better than the days when it was slow. During these times the management was helpful and through all this I learned to look on the bright side of things and try to be the best at everything you are told to do. Oddly enough, to me the hardest and most enjoyable part of working at this company was when it was busy. It would make the day go by fast and i could really apply my skills i learned throughout the time leading up to the busy season.
free lunch up to $9.00 tax free, flexibly schedules, friendly manager, and great pay for fast food
not a lot of room for advancement and hard work tends to get overlooked.
I worked for this company. I started on night shift food prep. They found out I knew how to clean and they moved me to day shift. Then they moved me to night and days. Then just on days. Had to clean 64 toilets a day clean windows ,vacuum entry ways unload trucks put dates on everything break down boxes empty trash. Give other employees breaks and then have to struggle to get my stuff done in the process. No rest periods 30 minute break only. You work with people that don't want to work as a team. You will be doing about everything on your own as if you are to run the whole place. Not worth the drive back and forth. For minimum wage. Everything is put off on the utility person.
1 30minute lunch for 10 hour shift, No team players, Feels like High School again
Host/Cashier/Server (Former Employee) – Denver, CO – January 9, 2016
A typical day varied greatly because I was doing a lot of different positions based on whatever the restaurant needed but was still given the worst shifts and abused by management because I was willing to work when other co-workers flirted there way into better positions and shifts.
A regular day at work goes really fast since there is always people coming to wait for their next destination, one of the most enjoyable things about my job is the interaction that i have with my customers. One of the hardest part of my job is making sure that everyone is following airport security protocols and being able to explain to different cultures in a non-offensive way. We use macros computers and since the terminal is a new side of the terminal i have learn how to operate and help around when need it.
Shift Manager (Former Employee) – St. Louis, MO – December 9, 2015
HMSHOST HAS A LOT OF IMPROVING TO MAKE AT MANY OF THEIR LOCATIONS. ALTHOUGH THEIR UPPER MANAGEMENT IS SUPPORTIVE IN EVERY WAY, THERE IS JUST NOT ENOUGH TIME IN THE DAY TO FIX EVERYTHING THAT IS WRONG WITH THEIR LOCATIONS. REQUIRED TO WORK 12+ HOURS A DAY WITH NO BREAKS SOMETIMES. NOT ENOUGH MANAGEMENT ON SITE AT ONE TIME. NEEDS A LOT OF WORKER. THERE IS POTENTIAL THOUGH.
SUPPORTIVE UPPER MANAGEMENT
WORK ATMOSPHERE IS HIGH STRESS, PUTTING OUT FIRES ALL DAY, NOT ENOUGH COMPENSATION
Shift Manager (Former Employee) – SeaTac, WA – December 8, 2015
First off, the wage proposed to me at the interview was higher than the wage ended up being after starting work. That started off with a bad impression of the company. Management is severely disorganized, hiring just about anyone off the street at a much lower pay rate than the surrounding area. They often complain that profit goals aren't being met, and then randomly laying off dozens of people, just to rehire those positions at a lower wage. I was in middle-management, and I thought that everyone who was hired at minimum wage was being scammed. Unless you take public transit, you have to pay the very expensive parking fees to work at the airport, and on top of that, union dues are taken off the top of your paychecks.
Paid lunch breaks, discounts on great food (FREE for management), and good benefits
Disorganized management causing high turnover, low wages (even for experienced applicants), and the constant threat of "do this perfect, or you're fired!"
Mature Company with well-founded capacity to survive any economic turmoil
CONFIDENTIAL (Former Employee) – Bethesda, MD – November 24, 2015
They survived many Recessions, including the most recent one. They survived the economic impact of Sept 11 2001.
Family is one of their core values. It is typical to see employees that have worked for them for 30 years or more.
They have pretty good benefits such as 401K matching, various choices of health plans, dental, vision, and amazing vacation and sick day packages (with yearly rollover).
As big as they are, executives are still approachable.
However, maturity comes structure. And structure sometimes work against them because it impacts ability to advance career wise. The politics sometimes get in the way of getting things done.
Finally, their base pay band is not competitive and is typically 60% - 70% of median base pay.
It is a very diverse organization. But like any structured and well-founded company, the pace is slow. The organization is not agile. It does not react quickly to technological advances, social advances, and most especially cost of living.
Mature, Family Oriented, Stable, 401K Matching, Decent Benefit choices, Professional
Low Base Pay, slow advancement career wise and pay, slow to adapt to change
Snack Cart Attendant (Current Employee) – Kahului, HI – November 22, 2015
I like working for HMShost because I love being around customers. Especially When I get make their day a better one. It is also a good environment, the workers there are super nice and really funny. There are also a lot of good benefits with working for HMShost. Like medical and dental, there is also double pay of you work on a state holiday.
Meeting and greeting customers, serving breakfast sandwiches, croissants, and bagels. I have learned that everyone loves coffee. Management team was a great assistance with the staff, and co-workers were also great with customer service and keeping the store clean. The hardest part was when we ran out of items that customers wanted. I enjoyed the evening rushes and had customers in and out in a timely manner.