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171 reviews

HMSHost Employer Reviews

Company Attributes

  • Job Work/Life Balance
  • Compensation/Benefits
  • Job Security/Advancement
  • Management
  • Job Culture
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Here's the run down
cook (Current Employee), Jim thrope paDecember 14, 2014
Pros: free lunch, they pretty much can work with you with your hours, at the expense of other employees hours, so they are really flexible.
Here the run down of this ppractical plaza, First off for this plaza your base pay is 8$ an hour lead 9 $.You get a free lunch up to 10$ in value (half in hour break) mini smoke break depending on how busy it is. It can be more then 3 sometimes if its not too busy and less then 2 if it is. Peak season you will have all the hours you want (peak season – more... is the whole summer and holiday) and when it slows down you will lose hour, but with people constantly getting fired or quiting that will probably solve that problem for you. Some Employees are good to work with most are backstabber but of course they wont admit it you'll probably here it from the whispers of other employees but if you can ignore that you'll be fine. Management can have there good day and bad. Normally for mangement if things happen like too many people call off or they dont have enough coverages they will start being a dick to the employees. The next day it will be forgotten or they will move on so they wont be a dick for long.Night is usually covered by young adult and morning is covered by older employees.If your not what everyone expects you to be your pretty much a target. Again if you just do your work and ingored them all they can do is just talk. I recommend this job to people who are in school or people who really need money until they get a better job. – less
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Productive and fun workplace
Cashier/Customer Service (Former Employee), Hammonton, NJDecember 9, 2014
Pros: paid for lunch
Cons: not too many hours
Work was fun and you learned a lot. It was well managed and ran. I would go back any day if they ha more working hours and it was closer. All the co workers get a long. We were all like family. Hardest part was rude costumers, but you always learn to adjust to that.
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Terrible Managment..Don't do IT
Sales (Current Employee), Gerald R. Ford AirportDecember 8, 2014
Pros: free lunch
Cons: no "real" breaks, terrible staffing, equiptment does not work, horrid managment
Terrible management, they do not treat employees with respect. It is like working in the stone ages they do not have running printers, they cannot keep cooks hired because they are treated terrible. They run on a minimal amount of staffing so if one person calls in then you do not get a break or any help if you are busy ( but you do have to punch out – more... at the end of your shift and sit there to "take a Break")....There are some nice people who work there...but not many. – less
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So-So Work environment and care
Cook 2 (Current Employee), Los Angeles, CADecember 2, 2014
Pros: free lunch, fun people
Cons: low pay, bad benefits bad management
Working here reminds me how not to be when i take a management position again. The work load is fast and fun but lack of leadership and lack of prepped food makes working here twice as hard. Constant overtime only because people quit faster than they hire. Only here because job is located in the airport.
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Horrible business
Lead Barista- Starbucks (Current Employee), Fort Myers, FLDecember 2, 2014
managment sucks, horrible unorganized work enviorment horrible place of business!!!
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Great First Job
Crew Member (Current Employee), Cambridge, ONNovember 28, 2014
Pros: job security, team work and working environment.
Cons: low pay, poor management, terrible scheduling.
Overall, working for HMSHost was a good experience. The management was a tad unprofessional but there was always a sense of belonging and the employees worked as a team in order to complete tasks efficiently and in a timely manner.
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Not worth it.
Shift Supervisor (Former Employee), Orlando, FLNovember 26, 2014
Pros: free food at different outlets, health, 401k
Cons: low pay, long hours, strict policies
It's a large company with a branch in almost every airport in the US but the pay is way below industry average. The staff gets paid more than the management. They do offer decent benefits like free meals, 401k and health but when your pay is that low you need a second job just to make up the difference. Maybe other people have had a better experience – more... but my particular branch has everyone quitting because of pay and management. – less
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this place is the worse experience I have ever had.
snackbar attendant (Former Employee), el paso texasNovember 19, 2014
Cons: no breaks bad company overall
Management sucks they are really stupid and they are stealing from airlines.and when I confronted hr about it I got fired a week later for 2 tardies "what a joke"when every single employee was always late.but I learn and I would not recommend this place to no one.you are better off anywere else.
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Was ok
Food Service Worker (Former Employee), Sacramento, CANovember 17, 2014
Pros: free lunch, decent pay, union
Cons: union(lol), didn't get breaks, rude people
Being at HMSHost was ok, what frustrated me the most was that they knew they were going to do layoffs when they hired me..
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Fun work place
Barista (Current Employee), Orlando, FLNovember 17, 2014
Is a busy typical day at work, I've learned to do different stuffs as a barista. Love my coworkers. The hardest part at my job is the customer's but it is never impossible to get a smile and a thank you back. The most enjoyable part of my job is making different drinks all the time.
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Very busy and hectic place to work
Cashier/Cook (Former Employee), Elkhart, INNovember 11, 2014
Pros: free lunches, good pay, good hours.
Cons: no life, too hectic, etc.
The co-workers were mainly lazy except for a few. The management is ok, but I wish there would have been more than one or two. Also, they don't really care about their balance of work and life for their employees.
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Fun Place.
Customer Service Represenative (Former Employee), Lambert AirportNovember 4, 2014
Working for HMSHost was quite fun and a bit overwhelming at times. The friendly faces i have met a long the way have created my work ethic in new environments. The management however i did not feel like they were professional. SOME i should say. But overall the time i spent there was great. I learned new things, very fun place to work, you get to meet – more... lots of people seeing that it was the airport. wonderful place. The policies i feel did not fit with how they were running the establishment. It like they set their own rules and made our own goals when we are all individuals trying to achieve one goal which was do whatever it took to get the job done. Great place, i will never go back! The best part of my day were seeing my co-workers. They brought me life in such a gloomy work station when management came around. – less
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Hostile work environment
Cashier (Former Employee), cranbury njNovember 3, 2014
Pros: free lunch
Cons: horrible management staff
THIS IS THE WORST COMPANY TO WORK FOR MANAGEMENT IS BEYOND UNPROFESSIONAL AND DISRESPECTFUL!!! DONT WASTE YOUR TIME HERE BECAUSE THE PAY ISNT GREAT EITHER!!
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Get to meet different cultured people every day
Sales-Commission Associate (Current Employee), Atlanta, GAOctober 24, 2014
Pros: free lunch, working on different concourses
Cons: not enough food choices
My co-workers make my day at this job along with hearing the different places that people flying to every day.
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Horrible place to work for
Cook/Cashier/Utility (Former Employee), Verona, PAOctober 20, 2014
Pros: free meals
Cons: free meals were awful. horrible management. constantly lied to. way too much drama.
Worst place I've ever worked. Management is absolutely terrible. They put people in management roles that have absolutely no prior training or experience. HR is constantly having to get involved in situations because management is very shady about things. They will constantly lie to their employees and purposely try to start problems between employees. – more... Turn over rate is extremely high because of this. Working here was honestly like being in a junior high because of the amount of drama that the management infuses. – less
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Hated It
Cashier/Cook (Former Employee), Phelps, NYOctober 14, 2014
Great Work, Bad Management. Co-Workers were great, no benefits. Had to work most your breaks. Called you in on days off then you didnt get paid over time.
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It was a very great place to be working at, fun environment
Delivery Driver, Beyond The Grind (Former Employee), Irvine, CAOctober 6, 2014
I was pleased with the company, unfortunately I had to resign due t schedule conflicting with school.
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Productive and fun, management is terrible!
Barista (Current Employee), DFW airportOctober 2, 2014
Pros: fun, busy
Cons: long shifts, low pay, terrible management
The overall job is a good, fun place to work. You get to meet many different types of people and are able to socialize and make drinks all day. While the job itself is fun, the management is terrible. i see a manager maybe once a day and its always an, "okay, nobody called in? bye." type of meeting. There is never any positivity. If a manager is headed – more... your way, its never good. They never seem to have any praise to tell anyone, it is always negative, which sets an unpleasant mood for workers.
The hardest part if my job is dealing with that. If i had upbeat managers that understood how to co-exist with their employees, my job would be perfect(other than the low pay).
I have been told for the past 5 months that I would get to take my test to get my first raise, and then move onto a supervisor position.
At this point, i should be a supervisor, but I am still stuck at the basics because there is literally always an excuse as to why they cant sit down and help me fill out my paperwork(unfortunately, I need a managers time to complete the process). – less
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Terrible management
Associate (Former Employee), Clyde, OHSeptember 29, 2014
A pical day at hmshost includes being shoved in a concept that you receive no training in, being very busy and having the only other employee working with you taken away to also be put in a store they received no training for as well. For the type of work this is, the management makes it way too stressful. Its not all of the management, just a specific – more... person workerend up angry, and spiteful because of dealing with the stress and it makes for a very hostile environment. Most enjoyable part of the job? The end of your shift. – less
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cooking and frying
Chef (Former Employee), Manchester, NHSeptember 24, 2014
Pros: free lunch and dinner
Cons: shorts breaks
it's fun working there and lovely at the same time, but poor management.

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About HMSHost

HMSHost is part of Autogrill S.p.A. – the world’s largest provider of food and beverage services for travelers. Along – Read more