Dust hazardous, neglected, forgotten about hours after my shift
Cashier (Former Employee) – Dorval – March 22, 2014
I was very excited to be working at the airport. But my first day I went home crying. The managers were incredibly rude, they did not have any kind of good feelings about anyone, everyone was considered a threat. I was told I was going to be selling sandwiches and drinks for a fancy restaurant ( outside of it ) and they put me in this corner, selling 23$ sandwiches, 2 week old moldy cheese platters, and I got hospitalized for the amount of dust I was inhaling. Yes, I was dusting constantly during the day ( with paper towels, no duster was given), but the air was so bad that there was no catching up with it. I started having blood coming out of my ears, couldn't breathe and I told the management, nobody really bothered doing anything or looking into it. I worked there four months, made maybe 8$ a day at my booth and had no chair for my 8 hours ( sometimes 9 or 10, depending on when they decided to check me out to go home, I've been forgotten about several times ). I had customers complain to management to at least get me a chair but there was no chance of it. I was supposed to start with minimum wage but they messed up and somehow started me off at 8$ ( like the waitresses inside that made 200$ in tips everyday) and it took a few weeks for them to fix that. I also have been harassed and been called several things from customers for selling very old, WAY overpriced 3 slices of cheese and I really hated it. I would love to work at the airport again, but I will stay away from HMS. Please submit with caution, it truly was a horrible job with horrible management. Take advantage ofmore... being unionized.. I didn't. This was a few years ago, maybe theres a chance things have changed, I very much hope so!less
Supervisor (Current Employee) – Jacksonville, FL – July 21, 2016
very poor management , they do not care about their employees or how they treat them . the staff I work with is good but everyone is leaing due to poor management and the stress level that it has gone to due to management
Barista/Cashier (Former Employee) – Bedford, PA – July 7, 2016
I worked here for about six months. While I may not have been the best employee, I'm no idiot. I know what good and bad treatment is. The management is very biased, blunt, and rude. They work you terrible hours, are usually understaffed (in part because they fire anyone they don't like), work you like a dog, and it is almost constantly slammed in there. Half the employees don't do their jobs correctly (at least in Starbucks. I worked Corporate before I worked HMSHost Starbucks and the difference was substantial), you get terrible benefits, if any at all, and you never have steady hours unless you are a 'manager'. You're pretty much screwed in all directions working here. I don't recommend it, if you live in the boonies like I do. And both me and my co-workers were often left to work by ourselves for extended periods of time. If you're familiar with Corporate Starbucks, you never have less than three people on the floor. Never. You can't clock in until your scheduled time, BUT. You almost NEVER get out at the time you're scheduled. I have been left to continue work for up to an hour or more past when I was supposed to go home.
Without being TOTALLY biased, they do pay for your meals there, you get a half hour break (which is more than some places give), you get a (couple) smoke break(s) if you need one (but apparently no bathroom breaks, or so my manager told me. "We don't pay you to use the bathroom", sure, but give everyone multiple 5-10 minute smoke breaks. Makes perfect sense.), and that's pretty much all the good you get working here.
Who knows? Maybe the HMSHostmore... near you won't be as terrible as the one I worked at. Fingers crossed.
Oh, and they suspend you before they fire you, so kiss any unemployment possibilities goodbye if you happened to work there at least 6 months.less
Free lunch, half hour break, smoke breaks, Time and a half.
Poor work scheduling, poor management, poor training, poor pay for the work you do, you rarely get out when scheduled, under-staffing.
Associate lead, barista, trainer (Current Employee) – King of Prussia, PA – July 7, 2016
Chickfila is a fun but fast past environment that has you on the move, after 3 months most employees leave that are part time due to a high turn over rate. I liked it for my 3 months it was fun. Getting to greet the customers and smile a lot which is one of my favorite things to do! Typical days were running cash, packing up orders. we would meet every morning and go over goals for how we would try and make today more efficient for the company. the hardest part was keeping pace with everyone, most enjoyable part was pleasing the customers and making the orders.
Shift Supervisor (Current Employee) – Cumberland, ME – July 2, 2016
A very busy place to work! Managing a crew of mostly High School students and people who for the most part this is their first job. That is the most difficult thing, as most of them have not learned a good work ethic yet, and don't often think through the tasks that they are given. I have learned that you have to be very, very explicit in your instructions, and will probably have to repeat them more than once, as they stopped listening about halfway through.
The work varies, as you have to be a combination of inventory control, cash control, cook, dishwasher, janitor, and cashier all rolled into one.
Free meals, company uniforms
Low pay, never having two days off in a row, very long hours, never having the same schedule two weeks in a row.
Supervising crew of 4-5 on a daily basis, responsibilities include but where not limited to cleaning, cashiering, taking customer orders, complaints, and any day to day needs of employees. Taking and maintaining stores appearance as well as keeping up with store needs and orders
Great place to work if you are comfortable in your position
Shift Manager (Former Employee) – Albany, NY – June 4, 2016
I enjoyed working at HMS Host and count it as one of the most positive experiences in my career. I began as a supervisor and advanced to shift manager and I was slated to be advanced again to assistant manager. I left my location and moved which pretty much sunk any hope of moving up and caused me to demote at my new location. One move and it destroyed four years of hard work. I had an excellent relationship with my peers as well as the operations manager and the district VP, I was also on good terms with several people in the corporate office. I believe if I was able to stay where I was I would have been promoted again to an assistant 2 by this time but things don't always work out how we foresee them. As with any company the location and the people running it are the biggest factors in recommending a company. Overall I enjoyed my time with this company.
Good people, longevity, and management doesn't breath down your neck every second of your shift
Hard to advance, and most of the production positions are held by kids who don't want to work for their paycheck
Lead (Former Employee) – Los Angeles, CA – May 24, 2016
Well I worked there for 6 years as a lead. While the job is great and the benefits are amazing, the managers there are horrible. The company is great don't get me wrong. The benefits are excellent if you are an hourly worker. I just wouldn't make it a career. Management here sucks, well not all of them. Some actually care about their employees. As far as co-workers well all I can say is that you come to work to earn money to pay your bills, if you make friends along the way then great, but be careful who you trust.
Packer (Former Employee) – Los Angeles, CA – May 18, 2016
Dont work here. Uneducated/Unexperienced managers, unfair treatment, no recognition towards your hard efforts, pay is not at a competive level, union is completly useless, complaints are often ignored, lack of cummunication between managers and employees, favourtisim, work scheduales are non efficient, drama.
Barista/Cashier (Former Employee) – Milwaukee, WI – May 17, 2016
The hours were great. You would typically get 40+ hours a week, until they started to cut down hours and go by seniority. My ex Co-workers on 2nd shift were really fun like Sherri and Ada. I really got a long with them well. I worked 12-830. Had Mondays and Tuesdays off and then had to bid shifts so I got Thursday's & Friday's off. I loved this job although it would be really busy and we would be low on staff.. They hired a lot of people and started to count down hours and pay wasn't raised enough. Now management... Bob was a really nice guy always did what he had to do to get Starbucks going. All the other managers were ok.
Free Lunches, Lots of Variety for places to eat, no management on your butt all day