Dust hazardous, neglected, forgotten about hours after my shift
Cashier (Former Employee) – Dorval – March 22, 2014
I was very excited to be working at the airport. But my first day I went home crying. The managers were incredibly rude, they did not have any kind of good feelings about anyone, everyone was considered a threat. I was told I was going to be selling sandwiches and drinks for a fancy restaurant ( outside of it ) and they put me in this corner, selling 23$ sandwiches, 2 week old moldy cheese platters, and I got hospitalized for the amount of dust I was inhaling. Yes, I was dusting constantly during the day ( with paper towels, no duster was given), but the air was so bad that there was no catching up with it. I started having blood coming out of my ears, couldn't breathe and I told the management, nobody really bothered doing anything or looking into it. I worked there four months, made maybe 8$ a day at my booth and had no chair for my 8 hours ( sometimes 9 or 10, depending on when they decided to check me out to go home, I've been forgotten about several times ). I had customers complain to management to at least get me a chair but there was no chance of it. I was supposed to start with minimum wage but they messed up and somehow started me off at 8$ ( like the waitresses inside that made 200$ in tips everyday) and it took a few weeks for them to fix that. I also have been harassed and been called several things from customers for selling very old, WAY overpriced 3 slices of cheese and I really hated it. I would love to work at the airport again, but I will stay away from HMS. Please submit with caution, it truly was a horrible job with horrible management. Take advantagemore... of being unionized.. I didn't. This was a few years ago, maybe theres a chance things have changed, I very much hope so!less
It's a okay job to start off with. But I was looking to excelled to the next level in the company. But they have great benefits if you do stick with the company. They also have a union broad for employees.
I was basically miserable. i was not good. treat people ;like garbage. make people feel like replacable things. Yelling at the guest. stealing alot. somany public displays of humiliation. it was really bad for me working in tha tipe of enviroment. regardeless it will hire anyone. if you really need a job they will hire you. they need people cause they alwaysw fire people.
Good benefits and pay but management and Hr lacks professionalism
lead/ barista (Former Employee) – Los Angeles, CA – July 19, 2017
the jobs hms host are very stressful due to management pressure and constant short staff, short product, and malfunctioning/lack of equipment. They hire management that lacks professionalism and experience. Daily starbucks would open without any or sufficient product to get us thru the morning rush. And if you complain or bring up issues to management or HR personal retaliation is expected even though company policy states otherwise. But the pay is good and only reason is because of union contract that guarantee yearly raises. And union contracts helps have a somewhat steady schedule (again depends on mgmt knowledge of doing proper schedules) with steady hours and days off.
Cashier/Customer Service (Former Employee) – Trenton, NJ – July 18, 2017
I enjoyed my time working here. The people u work with will become your work family it's just the type of environment that management creates. I worked overnight shift and I met a lot of celebrities during my time there....without their security since it's about 3 am and the place is empty. So they actually have conversation with you. All in all it's a great startup job for a high school kid or college student.
Supervisor (Former Employee) – San Antonio, TX – July 17, 2017
Jobs polices needs to be followed by the book and rules should be for all. Overall this could be a great company to work for. Hms is a very productive and successful organization. I am very appreciative for the opportunity to be a part of such a dynamic team of staff.
Co-workers are very helpful amd makw the day go by fast
Assistant Manager (Former Employee) – Kansas City, MO – July 17, 2017
Overall it's not a bad company to work for...you just have to stay unbelievably long hours because of delays and having a family on top of that may be challenging. What you were told to expect in your interview doesn't end up being what you receive when you start. Miscommunication amongst management is horrible but the benefits and the pay for the right position makes up for it.
Free lunches up to $10, friendly associates, diverse people, good benefits, good pay for the right position
No home/work life balance, horrible comminication amongst management, favoritism, long hours
I counted the daily sales and made up bank deposit and took it to the bank, input invoices into computer, inventory, answered phone line. eating free lunches, nothing was hard. I had a very nice management team. Learned a lot about computer programs, payroll, employee files, daily sales processing. I thought I would work there till I retired.
Barista (Current Employee) – Mantua, OH – July 8, 2017
The managers are terrible. One clearly picks favorites and the other actually leaves during her shift. I was told during my interview that I would start at a certain wage but then was only put at $8.50/hr. This is unacceptable when they expect you to learn and be able to work at each concept in the plaza.
Food Service Worker (Current Employee) – Amherst, OH – July 7, 2017
take customers food orders, handle cash and credit transactions, stock food and utensils such as sauces, cups, napkins, etc.. You learn how to work well with others and how to handle money as well as a good work ethic.