Great Company Very Poor Local Management
Front End Worker (Former Employee) – Cheyenne, WY – January 27, 2017
Hobby Lobby is a great company and promotes a good work environment through guidelines and training. The lack of a sku system will make some things easier and other things harder than what you find in other retail locations. Cashiering is stressful with everything entered manually, but the company makes up for it with a high hourly pay rate ($10 minimum). Interacting with customers is usually low-stress and enjoyable, as the primary shoppers are mothers and grandparents. Advancement within the company is possible too, I was offered a full time position after working there a year.
The one area they are very much lacking in is proper management accountability. The Cheyenne WY location has a high resignation rate (with only the hardiest or desperate staying). Hobby Lobby doesn't make it clear who employees are suppose to call when their management is abusive to them. And should you find out who to call, or should customers complain on your behalf, the management is likely to just get a "slap on the wrist". No matter how many times they yell at you in front of customers, disrespect customers themselves, or humiliate you in the staff meetings, they won't be fired or replaced.
So, if you've got good management at a particular location, expect a great experience. You'll find your coworkers are fun to work with and the job enjoyable. I would say that's the norm for most Hobby Lobbies. But if you've got bad management, don't bother staying. Regional managers will allow the abusive behavior to continue, so "sticking it out" is pointless.
good starting pay, good customer base, good workplace, good training
poor management accountability