Great company to work for, despite occasional problems
Customer Service Manager (Current Employee) – Lake Worth, TX – May 3, 2016
Hobby Lobby is a good company to work for; the Green family shows a clear desire to take care of their employees, though that desire is blurred through each level of management that it goes through. Each level manager or supervisor (regional, district, store, co-manager, etc.) has a different opinion about how things should be done and have their own take on policies, which can sometimes leave things about the policies to be lost in translation. The wages are competitive, but the hours are based on how well the store is doing on its budget; therefore, if the store is not getting the sales it's supposed to be getting, the workers simply won't get the amount of hours they are supposed to. The customers are generally well-mannered and polite, but do get frustrated about the lack of clarity about items that are currently on sale, usually because of the company's confusing use of signage.
Competitive wages, decent benefits for full time employees, PPTO and rewards for excessive PPTO gathered
Irregular break times for cashiers, lack of clarity in policies, problems with customers based on confusing ad signage