Line Attendant (Current Employee) – Latham, NY – December 20, 2015
A "median" day is about 800 car washes. There is no typical or average; it may be as high as 1700+ or as low as 100. At the "exit end" segment of the car wash process, the service (two people to a car), is drying it off, wiping the doorjambs, the dashboard, center console, and any other areas that can be taken care of with a towel and multipurpose cleaner. At "entrance end," a line attendant will vacuum the inside of the car, and run floor mats through a machine, right before applying any air freshener the customer may have ordered. The staff is large, and because of this it is important to learn how to work in small areas with people you mostly don't know very well. The hardest part of the job is a difficult car. Some cars do not respond well to our cleaning methods because of the type of residue or the age. It is hard to explain to a customer that despite ordering a car wash, it will still leave the store looking as bad as it did when it arrived. The most enjoyable part of the job is that you get to drive many different types of cars, some of which are expensive and exotic.
Service Manager (Current Employee) – Clifton Park, NY – October 27, 2013
I started at Hoffman Carwash in August 2006 as a 16 year old who loved cars. Being able to drive such a wide array of cars at such a young age was originally what drove me to apply. I began to really enjoy my job as well as the employees who some of which became friends for life. As time went on I was promoted to Service Adviser which is a salary plus commission sales job that rewards you the harder you work to upsell different services. The hardest part of my job was dealing with the rejection of up sells day after day and maintaining a positive out look. While my numbers were still superb week to week, it was tough at times to stay motivated. The most enjoyable part of my job was becoming friendly with so many consistent customers who come in every week. Over the course of my time there I learned a lot about responsibility, motivation, and hard work. I have enjoyed my 7 years at Hoffman Carwash and would do it all over again if I could.
Cashier (Former Employee) – Clifton Park, NY – October 12, 2012
-A typical day at work included customer service, sales, cashiering, administrative duties such as daily checkout paperwork, cleaning and stocking -I learned how to provide better customer service -The management could have been better, but it was decent at least -The hardest part of the job was juggling a variety of tasks at once, though it was always managable and I always did so without becoming flustered. -The most enjoyable part of the job was working with customers
hours were cut because of weather often; no room for advancement