Strict but lenient and friendly environment.
Caller (Current Employee) – Hempstead, NY – August 16, 2016
A typical day at work involves sitting with friends and getting to chat between phone calls. Phone calls insist of following a script that politely asks alumni and others if they'd like to donate to the school. We write down what their answer is and move on to the next caller. Management is led by a masters student from Hofstra who is working full-time in Hofstra Hall while putting us under her wing, and has managers who are undergrad students ranging from juniors to seniors. Co-workers are simply undergrad students (and my friends) who heard about the job the same way I did and are doing this as their federal work-study. The hardest part of the job is maintaining the politeness after people get rude and upset when you ask nicely if they'd like to donate to their alma mater. The most enjoyable part of the job is being able to have flexibility and know that as long as you let the manager know ahead of time, you're allowed to miss one or two shifts. Also, being around your friends or fellow classmates really allows you the opportunity to befriend people in your school so when you're outside of work, you can hang out with them and talk about school things.
flexibility, half hour breaks, short shifts, friends