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Holiday Inn

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1,114 reviews

About Holiday Inn

John Q. Hammons Hotels & Resorts has several rooms with a view. The hotel development company owns and operates approximately 80 hotels in about 25 states across the US. Most of its properties are upscale, operating under major hotel brands such as Embassy Suites, Holiday Inn, Marriott, Radisson, and Renaissance. The company targets locations for its – more... hotels near state capitals, universities, airports, corporate headquarters, or office parks in midsized and smaller markets.  Management services include human resources, sales and marketing, and food and beverage administration. The company was founded by John Q. Hammons in 1958 with the purchase of 10 Holiday Inn franchises.

New York-based real estate investment group Atrium Holding Co. owns a controlling stake in 43 of the company's hotels, while founder John Q. Hammons owns the other 35.  Hammons is a well-known businessman and philanthropist in Springfield, Missouri, whose name graces Missouri State University's basketball arena (JQH Arena), a local baseball field (Hammons Field), and the John Q. Hammons Parkway. CEO Jacqueline Dowdy, a former bookkeeper, accountant, and treasurer of the company, previously served as the longtime assistant of Hammons. She was appointed head of the firm in 2010 after Hammons became ill.

In addition to her CEO role, Dowdy controls the business and personal affairs of the 92-year-old Hammons (who has no heirs). The hotel magnate granted Dowdy power of attorney after he entered a nursing home in 2010. Eight friends of Hammons subsequently filed suit, claiming that Dowdy was keeping him in seclusion, preventing them from visiting Hammons or talking to him on the phone. A state investigation concluded that the complaints were unsubstantiated, and Dowdy has denied any wrongdoing. – less

Holiday Inn Employer Reviews

Fun, challenging,organized, friendly
Guest Representative (Former Employee), Portland, OR – June 16, 2013
Under new managment
Guest Service Representative (Former Employee), Elkhart, IN – June 15, 2013
Productive
Front Desk Clerk (Current Employee), Smyrna, TN – June 15, 2013
Front desk work was a blast
Front Desk Clerk (Former Employee), Topeka, KS – June 14, 2013
I thoughly enjoyed working with everyone & the guest were great!
Guest Service Representative (Former Employee), Cocoa, FL – June 13, 2013

Working at Holiday Inn

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  • What do you think -- is this company going to survive and thrive? Are they looking to expand their staff, or do you think layoffs are inevitable? How does Holiday Inn sta...