Holiday Inn Express and Suites - Santa Clara, CA

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General Description
Responsible for preparing and serving daily breakfast bar, greeting each guest and ensuring the guests’ are comfortable and overall satisfied.

Breakfast Attendant work hours:
Monday to Friday -5.00 AM to 1 PM
Saturday,Sunday & Holidays -5.30 AM to 1.30 PM

The breakfast attendant will report directly to the Operations Manager.

Job Responsibilities

Guest Services

  • Support guest service as the main focus of the hotel
  • Interacts with guests
  • Communicates special requests made by guests
  • Actively participates in Guest Service Initiatives

Breakfast Operations

  • Providing personalized service to all guests
  • Setting up and maintaining the breakfast bar as required by brand standards
  • Taking inventory of food, beverages and supplies needed for each day
  • Ordering or purchasing food supplies
  • Preparing foods such as fresh fruit, coffee and juices from concentrates
  • Stocking coffee, juice and milk machines or dispensers
  • Setting up serving dishes/trays, utensils, cups and other paper products
  • Setting out/arranging cold food, such as pastries, cereals, etc.
  • Clearing and cleaning tables as they are vacated
  • Preparing and setting up hot food items
  • Follow menu requirements as provided by the brand
  • Wiping up spills
  • Restocking items consistently throughout the breakfast hours and for the next day
  • Washing serving equipment and returning to storage
  • Returning reusable food supplies to storage
  • Keeping breakfast area clean including removing trash, cleaning breakfast area and kitchen counters, cabinets and floors
  • Listening and responding to guests’ requests and complaints

Requirements: Must be a morning person and extremely professional and customer service oriented! Able to lift 25 lbs,and work with cleaning chemicals. Experience preferred in services and stocking. Food handling certificate a plus.

Please walk In For an interview on Monday (08/18/2014) between 10 AM to 11 AM.

Holiday Inn Express and Suites
2455 El Camino Real
Santa Clara, CA 95051

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