Fast paced hospitality environment with lots to learn in different departments.
Service Manager (Former Employee), Blacksburg, VA – March 12, 2014
Check on AM dinning and review sales for the days. Oversee banquet events to make sure customers are satisfied and check on dinning and bar. Prepare daily sales and cost report for monthly review by management. Assign weekly schedule of 20 employees and revolve any conflicts. Attend weekly meeting with sales group to prepare to upcoming events.
Guest Services (Current Employee), Indianapolis, IN – March 11, 2014
Every day you come in and get to meet different people from all over the world. Is not always the same workflow in a hotel. Some days you rarely come in contact with guest. Others is super busy. You never know what type of people you are going to come across with. One thing that I have learned from working in a hotel is that you have to be prepare to – more... deal with any kind of person and situation. – less
Housekeeper (Current Employee), Portland, IN – March 10, 2014
Pros: great people, good benefits
Cons: short breaks
Work is pretty interesting and fun, even though it is hard and strenuous. As a housekeeper I clock in and go to the back room where the head housekeeper will give us lists and jobs to do for the day. We each grab our list and prepare our carts for the long day ahead. Sometimes we will also be put in teams in order for the rooms to be more efficient. Sometimes – more... work is slowed down when guests stop and ask us things, but at the same time it is interesting because the guests are usually nice and will tell us about where they came from. This one family came from Scotland for a family reunion once.
While I am one of the slower housekeepers, I learn how to prepare beds and the rooms more efficiently every time I work there. I also learn more ways on how to properly interact with guests.
Management at the Holiday Inn Express in Portland is very effective. The GM there is very nice and understanding, while at the same time she has a no-nonsense air about her. If any of us have any issues, we can always go to her for help and not be scolded for not knowing something. She likes it when we learn things while on the job as well.
My co-workers at Holiday Inn Express are all fun to work with! They are easy to talk to, and at the hotel it is like we really are an extended family. The communication between front desk and housekeeping is sometimes muddled, but usually all misunderstandings are cleared quickly and without any mishaps.
The hardest part of the job for me as a housekeeper will probably be getting the work done on time. I like to get the rooms properly cleaned and when I clean the rooms, I will slow down the work to make sure I have everything done properly. The time to clean the room and bathrooms is the hardest part of being a housekeeper as well as making sure there is no hair anywhere in the bathroom or room! As a housekeeper, that is really important!
The most enjoyable part of being a housekeeper is probably the rewarding sense of accomplishment when you get your rooms done, as well as the feeling of support when you go in to help the other housekeepers with their list. Some may hate having the extra work, but I actually enjoy it. I especially enjoy doing the laundry! Laundry is probably my most favorite part of housekeeping. – less
Front Desk Clerk (Former Employee), San Antonio, TX – March 6, 2014
Cons: poor management
Loved talking to residents! Learned a lot of customer service skills and telephone communication skills. Management was very unprofessional expect for a few Co-workers were generally competitive Hardest part of the job was lack of staff Most enjoyable was the residents
Great place to work good pay for servers and good people
Banquet server/ Banquet Set Up Associate (Former Employee), Morgantown, PA – March 6, 2014
A typical day as a banquet set up and banquet server would consist of setting up banquet halls for weddings meetings and other functions. I trained and directed new banquet servers and set up employees. As well as managed rented servers. I would also serve guests their meals and assist them with anything else they might request. I communicated with – more... the cooking staff on the functions needs and assisted when and where needed. After the function I would break it all down and clean it up for the next function. My co-workers were great to work with and the pay was excellent for banquet serving not so much when doing set-up. The hardest part was fitting in the time to set up multiple functions in the time that was available. I learned to be a team player and a hard worker this was my first job on the books and I stayed there for a number of years and have some great memories. – less
Activities Assistant (Former Employee), Los Cabos Mexico – March 5, 2014
Pros: healthcare, loan in case that you want to get a home.
a typical day was get to the resort and just do what you have to do, all the people (workers and guest) where very kind with everybody, you can have a good time working at this place without forgetting your responsibilities, there is not hard part at this place as long as you liked it, the mos enjoyable part was the co-workers, work in this resort is – more... like work with your best friends and family. – less
Housekeeping (Former Employee), Fayetteville, NC – March 4, 2014
Pros: free lunch
Cons: too many rooms on sundays
The job was amazing and care free. this was the first time I ever worked as a housekeeper and I fell in love the manager was great she took great care of her employees and she never allow us to go with out I wouldn't mind working for her again if she was still there.