I am an Office Manager for a Holiday Community. I started as a receptionist in another community and have since (little less than 4 years) promoted twice. First to EC (enrichment) and then to my current position when the company restructured last year. I have seen a LOT of changes within Holiday. Overall, they are a great company to work for, which is why I stay. The team I work with are wonderful people who truly care for our residents, they are our extended family! That being said, current feelings are that there are too many changes happening too fast. There are new hires being brought in from the hotel industry, these folks are going to have a very hard time surviving in our culture and making Holiday communities feel like the homes they should and not a hotel! I was looking forward to promoting again to an AGM position in the future, but now feel as if the company is no longer promoting from within, but rather hiring new people that don't have a clue... it is frustrating to know there are even more changes coming, but not what they are! I continue to stay with Holiday, I love the people I work with and especially the people I work for, the residents, it's all about them.
As for pay, it is not commensurate with other local competitors. I could certainly make more working somewhere else, but if I hang on and can promote again, management makes a decent wage.
Great teams within the community to work with. Wonderful residents, very fulfilling job!
Upper management, constant changes, micro-managing from above.