Call manager (Former Employee) – Las Vegas, NV – June 29, 2017
The CEO of the company was a very aggressive and angry person! He would come in screaming and cussing at the employees that did something that he did not like. He would make fun of people with disabilities that worked there. He did not care who was there or who he was talking to, he was very very disrespectful and very demeaning to everyone. I felt very scared whenever he was around. He never allowed the lights to be fully on in the building which made the work day very depressing and sad
Really short lunches, uncomfortable work environment
Inventory Clerk (Current Employee) – Las Vegas, NV – August 10, 2017
The attention to detail will greatly expand your desire for efficiency and your pride of accomplishment. Each position will teach you details about the travel industry that would have otherwise been taken for granted. Here you learn the amount of hard work and effort that is required to maintain this type of business.
Sales Manager (Current Employee) – Las Vegas, NV – August 2, 2017
I've been an employee here for almost ten years and the opportunities and the things I have learned professionally are invaluable. And the experience I've gained I could not have gotten anywhere else. This is a company that provides opportunities to anyone who wants to do more, who wants to learn, and wants to grow in a company. It's a company that really does develop staff to promote from within. In this day and age it's hard to find a company that you can turn into a career. Some people say that they want that, but be careful what you wish for. You will be expected to work hard and to produce if you are given an opportunity. But conversely if you are given an opportunity to grow, and try hard but the opportunity doesn't work out and you are not the right fit, you will still have a place at the company. There are countless examples of this. This makes it a company where many people wear many hats and have a lot of responsibility. That isn't everyone's dream job, some would rather have one job and a set of duties that they do well and nothing additional. That's fine but this company isn't the place for that. The people who I work with in the majority have been with the company for many many years, most longer than me, and they love the company, love their jobs and love the environment. In fact there are many many examples of employees who have left the company for other jobs or moved, and have come back! Some more than once. That's the kind of company HSI is. Therefore it frustrates me when people who work here for a few months, have decided that this company isn't themore... right place for them, or who get terminated for failure to perform or even to show up to work on time get on these sites and tell stories that are not true about a great company because it offends all of us who pour our energy and passion into this business every day. To the individual who made comments about the lights and the CEO making us turn them off... thats just beyond ridiculous! He has never ever done anything like that. If a light is off it's because of employees turning them off for whatever reason including because they may have a headache or prefer the natural light that comes into the building all down that hallway. In fact, the CEO turns that specific light on himself often. Very petty, very silly. If you didn't enjoy working at a company that's fine, if you have legitimate feedback then that is valuable to relay, but to tell a silly falsehood like that is a waste of everyone's time on here who wants to get a real review of a company. My advise is to go get a new job and move on.less
Good pay, compassionate company, bring your baby to work!
Sales Agent (Current Employee) – Las Vegas, NV – July 12, 2017
Good place to work at. The company is always progressing and never stagnant and keeps the employees in the know when new programs are coming out. Management also supports personal growth and advancement when you show interest. Standard health insurance benefits provided. Other unique benefits are offered like free pet neuter/spay and discounts on travel. Improvements would be to offer a retirement plan and have more team/company building activities outside of work or more frequent company parties.
Advancement, travel discounts for employees, and overall company growth
Retirement program not available and not a lot of team building outside of work
Data Entry Clerk (Former Employee) – Las Vegas, NV – September 8, 2016
My favorite part about working here was meeting a family with an infant, and watching the child and the family grow. It was wonderful getting close to these families. A job in child care gives you a special experience no other job can. The biggest problem here was we were understaffed and administration (myself) and management had to assist teachers in their classrooms, to ensure the child to adult ratio was safe. The problem with this is administration is there for safety and assisting incoming clients. Overall, I was very happy working at MGM Children's Choice Learning Center.
Very strict and controlling atmosphere! CEO is very odd
Customer Service (Former Employee) – Las Vegas, NV – September 10, 2014
I did customer Service there for several months and it was an uncomfortable atmosphere at all times. Very military like and paranoid behaviors from the management team. The CEO is extremely temperamental and seems a bit on the crazy side. He is involved with PETA and makes it very high pressure for everyone to share his beliefs on that subject. Way to much tension to enjoy what you do!
Processing Supervisor/Inventory Clerk (Former Employee) – Las Vegas, NV – April 1, 2014
The job it self is easy and enjoyable however, the CEO and management staff are extremely rude. The CEO call the employee in to his office, if a mistake was made, and yells at you and calls you every profanity name in the book. There are no incentives to work for this company and the CEO obligates you to join organizations such as PETA.
Fulfillment & B2B Manager (Former Employee) – Las Vegas, NV – March 16, 2014
Typical day was fine, unless I had to interact with the CEO. The co-workers were great, but he was irrational and hostile. The environment was fast paced and challenging, which I loved, but I don't think anyone should be subjected to the treatment that all employees were subject to at that company.
Travel Agent (Former Employee) – Las Vegas, NV – October 22, 2013
A days work would be sitting at a desk answering phones all day and assisting members with booking hotels, flights only if in a package deal, or activities for vacations or any reason for travel at a "discounted price".
I learned a lot about what "sink or swim" really means. I was given multiple bookings that were way out of my league to accomplish on my own which ended up in a fiasco. Besides the lack of assistance from the managers the work was pretty easy.
The hardest part of the job was memorizing the scripts that were required to know and use daily to any member, which there were many different types which meant different scripts for each.
The most enjoyable part of the job was getting returning members.
Manager (Current Employee) – Las Vegas – April 3, 2013
Not many places today where talent and hard work get you moving up fast. Yes, there are expectations of performanceand yes you do have to perform - thats why they call it a job. Sounds like other reviewers were looking for a place to hide - this is not that place! Too many people today expect something for nothing.
CSR (Former Employee) – Customer Service – January 25, 2013
This place is terrible, read the other reviews, its ALL TRUE. The "CEO" is maniac, the man is mentally unstable! Like really he gets mad at people who don't refer to him as CEO, like really?? The place smells of fear, I liken it to a cattle slaughter house. Work there and be prepared to witness 3 year old temper tantrums from him.The mans is all about loving animals and PETA but treats humans like scum.
DON'T DO IT like another review says. Seriously, don't! There is no amount of money he can afford to make it worth while.
Manager (Former Employee) – Las Vegas, NV – January 15, 2013
The management at this company is ever changing. If you are in a management position or in a position that deals directly with the CEO it will burn you out. Be prepared to be sworn at, personally insulted, and have things thrown at you. People are terrifed to be there and no one will tell you what you are getting into because if they don't get you in there they will be in trouble.
Horrible Place to Work. Stay away from that Mad House!
Former Employee (Former Employee) – Las Vegas – July 20, 2012
I respect all of the comments made here, however I just cant understand the persons who made them. I am going to believe everybody has different ways to see things. I had the most horrifiying work experience with HSI and so had the rest of the trainees in my class. We started as a class with 15 or so persons and by the third week of training there were only 5 left and 4 of them were G1 contrats which means they could not fire them although the CEO tried because he didn´t even know who we were. Most of the reps and managers I met were very nice but the Owner and CEO is the rudest person I´ve ever met, compared to the worst dictators in the the world. He cares a lot about the animals and the enviroment but he does not care about the people who work for him. The ones he make learn all his stupid scripts by heart and then expect you to sound natural on the phone as if you were an actor or something like that. I mean, I think this country shouldn't allow that kind of treatment from employers. I thought that was not legal in US, but apparently it is. The Reps job is very simple. They have some products that they have to sell exclusively to members, poor members. I would have really loved to do that job, I know I could have been good at it, but apparently after being a travel agent for 6 years and a sales manager back in my country, I'm not good enough to sell some timeshare exchanges and tour packages for this "exclusive" company. I'm not an economy guru or anything like that but I had my own little business, and I can tell you one thing, if you run a business treating your emplyeesmore... like they are less than nothing, there is no way that you could achieve success ever. I could go on forever but I have better things to do.less