Pros: really nice co-workers, ok benefits and pay, possibility of promotion
Cons: lack of organized training, corporate culture that bred lack of truthfulness, no respect for employees' personal life or family values, no interest in meeting the requests of residents
Promised training did not occur until after 90 days of trying to learn on the fly. This was exacerbated by constant changes in work location since nobody was invested in my training.
The intense focus on performance numbers bred a lack of truthfulness in reporting. This was true of people in both leasing and maintenance. I made management was aware of the blatant falsification of maintenance results several times but these practices were not changed.
I was told the position required "flexibility." The changes in work schedule and locations I endured was ridiculous, however. I never had a set day off (except usually Sunday when most locations were closed anyway). There were weeks when I was at a different location every single day and days when nobody expected me to be anywhere because the scheduling was so chaotic. Most of the time I literally did not know who my Manager was.
There was one Manager who took a sincere interest in my career. He tried to create a set schedule for me, but it was not followed. Even he would ask me to come in on my day off at the last minute.
The most enjoyable part of my job was dealing with residents. They were often unhappy about the constant changes in office staff. At one location a number of residents requested that I stay through letters to management, verbal requests and an online statement. The company ignored this and transferred me anyway.