Pros: cool clothing, good smell, repetitive so you knew basically what to expect, some cool co-workers, good music
Cons: the obsession with how clothes are folded, the employee and manager turnover, the small amount of hours you get per week, the dress code, working the day after christmas
I worked at Hollister on two different occasions: once as a model, the other time as an impact team member. My time as a model was TERRIBLE, because the manager was the most loathsome woman on the planet. She was rude to employees AND CUSTOMERS. She would refuse to let us go on breaks. One time I came in for a shift, and when I walked into the store, – more... she told me that she had "called me and left a message saying that she didn't need me today". This was a lie; she had never called or left a message. She was not a team player at all. I was only a seasonal employee, and when I was let go at the end of the season, they didn't even tell me! I walked into the store one day, clocked in, and was told that I was no longer an employee there by the computer system, not by my manager.
Also, being a model is awful. You fold clothes. All. Day. And your folding had to be precise. It was cool getting to talk to people, and be around the clothing, which I still love. And just an FYI: when they hire you as a "model" at Hollister, you aren't actually a model. Be very aware of this. At my interview, one girl literally brought her modeling headshot and resume, thinking that she was interviewing to be on the posters (this wasn't the company's fault, it was actually kind of funny, but it's good to clear up that misconception).
About 2 years after being a model at Hollister, I was hired full-time as an impact team member. Turnover is a huge problem at this company, so I had a brand new set of managers, and they were AMAZING. I actually got about 20 hours of work a week, compared to my maximum of 10 as a model. I liked the work way better as an impact team member. You stay in the back, re-stocking and tagging inventory, and, of course, do some folding. If you aren't into heavy customer interaction, being an impact team member is the job for you. The managers this time around we're actually relaxed, helpful, and professional. I voluntarily quit this job, but was sad to do so.
So really, your experience at Hollister as an employee will depend on the management. Would I work there again? Probably not. The dress code is ridiculous, the hours are not good, the pay isn't good, and you will work with a lot of annoying and incompetent people. And because they expect perfection with clothes folding, you will become stressed out.....over how a stack of jeans is folded. I think if the company got its priorities straight, as well as and hired way less people so that employees can actually get a decent number of hours per week, it wouldn't be so bad. – less