Great place to work but in an indusrty that is always open
Security Shift Manager (Current Employee) – Aurora, IL – June 7, 2016
The company is a great place to work and has excellent chances for advancement. There are lots of good people that work there and it is very team driven. Unfortunately the casino industry is one that is always open and very busy on the weekends. Plan on working every weekend and holiday.
Bartender (Former Employee) – Steakhouse – March 28, 2017
Management treats staff very bad. Basically there are two sets of rules..one for us normal employees and another set for the favorites. Unwarranted firings, unqualified staff. Hollywood casino aurora is the most negative job I've ever worked at. Management is unprofessional and unskilled. Good employees are constantly reprimanded and others are advanced. I'd stay away. Fyi fairbanks is open only 3 days a week. No normal bartender would want that .
Security Supervisor (Former Employee) – Aurora, IL – February 8, 2017
Horrible place to work. Upper management is all about the company not the employees Security isn't even real security. If you do your job as security they fire you. They only care about each other in upper management and the higher in management you are the less you know about what's going on. You have to choose your job over your family. Definitely NOT MILITARY FRIENDLY.
Disbursement Specialist (Former Employee) – Aurora, IL – January 5, 2015
The casino is a great place to work. The environment out on the floor is great, its a different experience from working in the office like I did. Some of the managers are great others not so much. My co workers were the best by far Ive had, we were like family!
Security Supervisor (Current Employee) – Aurora, IL – July 13, 2014
Many tasks at the casino for security are securing of assets and cash. There is also enforcement in gaming restrictions and regulations. Fast paced in environment with situations that require quick thinking and stress management.
Bartender (Current Employee) – Aurora, IL – April 2, 2014
Working in a casino environment is different from working in any other bar. The work environment is very strict, not much room to enjoy the actual experience of bartending. Great for beginning bartenders to get their feet wet.
Getting rid of the reservations department hurt not only the staff but the customers too.
Assistant Supervisor for Reservations (Former Employee) – IL – June 13, 2013
Heavy phone work but fun. Customers did appreciate what you did for them. Management was from Atlantic City so they have a specific way the wanted things done and it was hard for some to adapt to something they had never dealt with before. Very hard to deal with irritate co- workers due to management practicals.
not receptive to new ideas, difficult to get time off, poor leadership by management
supervisor (Current Employee) – aurora,i l – April 24, 2013
Management is right even when they're not. They want employees to sell back their personal time off rather than give you time off. They are quick with discipline slow to nonexistent with praise. Managers take credit for their underlings good work. The management team is not interested in employees ideas. If it's not their idea it's a bad idea. Pay is at the bottom of pay scale in the industry. They are currently making life difficult for long term employees trying to force them out. They just capped dealer base pay so long term dealers will never get a raise in the future.