Disbursement Specialist (Former Employee) – Aurora, IL – January 5, 2015
The casino is a great place to work. The environment out on the floor is great, its a different experience from working in the office like I did. Some of the managers are great others not so much. My co workers were the best by far Ive had, we were like family!
Security Supervisor (Current Employee) – Aurora, IL – July 13, 2014
Many tasks at the casino for security are securing of assets and cash. There is also enforcement in gaming restrictions and regulations. Fast paced in environment with situations that require quick thinking and stress management.
Bartender (Current Employee) – Aurora, IL – April 2, 2014
Working in a casino environment is different from working in any other bar. The work environment is very strict, not much room to enjoy the actual experience of bartending. Great for beginning bartenders to get their feet wet.
Getting rid of the reservations department hurt not only the staff but the customers too.
Assistant Supervisor for Reservations (Former Employee) – IL – June 13, 2013
Heavy phone work but fun. Customers did appreciate what you did for them. Management was from Atlantic City so they have a specific way the wanted things done and it was hard for some to adapt to something they had never dealt with before. Very hard to deal with irritate co- workers due to management practicals.
not receptive to new ideas, difficult to get time off, poor leadership by management
supervisor (Current Employee) – aurora,i l – April 24, 2013
Management is right even when they're not. They want employees to sell back their personal time off rather than give you time off. They are quick with discipline slow to nonexistent with praise. Managers take credit for their underlings good work. The management team is not interested in employees ideas. If it's not their idea it's a bad idea. Pay is at the bottom of pay scale in the industry. They are currently making life difficult for long term employees trying to force them out. They just capped dealer base pay so long term dealers will never get a raise in the future.