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Hollywood Casino Aurora
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13 reviews

Hollywood Casino Aurora Employee Reviews

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  • Job Work/Life Balance
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High Energy work enviroment
Casino Services Supervisor (Current Employee), Aurora, ILNovember 16, 2014
Hollywood is not a bad company to work for but it is hard to advance. It is the lowest paid casino in the area.
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Overall Good Place
Slot Technician (Current Employee), Aurora, ILOctober 15, 2014
Pros: discounted food and gift opportunities
Cons: no incentives or holidays, no constant work flow
This may not be a career depending on the shift that you work and the people you know. Schedules change on weekly basis, no holiday or other incentives.
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Productive and fast paced environment
Cage Cashier (Current Employee), Aurora, ILAugust 28, 2014
I've learned a lot about managing money and customer service. My co-workers and the management are very friendly. The most enjoyable part of the job is getting to meet all types of new people.
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Detail Oriented Tasks
Security Supervisor (Current Employee), Aurora, ILJuly 13, 2014
Many tasks at the casino for security are securing of assets and cash. There is also enforcement in gaming restrictions and regulations. Fast paced in environment with situations that require quick thinking and stress management.
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NA
Casino Shift Manager (Current Employee), Aurora, ILJune 13, 2014
Holding cast members accountable for delivering great guest service, being technically and financially responsible along with maintaining the business aspect and reduce staff according to occupancy.
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Productive for new bartenders
Bartender (Current Employee), Aurora, ILApril 2, 2014
Working in a casino environment is different from working in any other bar. The work environment is very strict, not much room to enjoy the actual experience of bartending. Great for beginning bartenders to get their feet wet.
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Love working with kids
Poker Room Supervisor (Former Employee), Aurora, IllinoisJune 24, 2013
Coordinate youth events daily. Organize trips and empower youths to be the best they could be.
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Getting rid of the reservations department hurt not only the staff but the customers too.
Assistant Supervisor for Reservations (Former Employee), ILJune 13, 2013
Heavy phone work but fun. Customers did appreciate what you did for them. Management was from Atlantic City so they have a specific way the wanted things done and it was hard for some to adapt to something they had never dealt with before. Very hard to deal with irritate co- workers due to management practicals.
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Security Job with lots of excitement
Security Agent/ Customer Service Representative (Former Employee), Aurora, ILMay 13, 2013
Great place for those in the criminal justice field; however, the job security is not very good.
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not receptive to new ideas, difficult to get time off, poor leadership by management
supervisor (Current Employee), aurora,i lApril 24, 2013
Pros: not much in the pro column.
Cons: low pay, poor management, .
Management is right even when they're not. They want employees to sell back their personal time off rather than give you time off. They are quick with discipline slow to nonexistent with praise. Managers – more... take credit for their underlings good work. The management team is not interested in employees ideas. If it's not their idea it's a bad idea.
Pay is at the bottom of pay scale in the industry. They are currently making life difficult for long term employees trying to force them out. They just capped dealer base pay so long term dealers will never get a raise in the future. – less
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Hollywood Casino
Marketing Coordinator (Current Employee), Aurora, ILOctober 4, 2012
Pros: nice working environment, friendly people
Cons: part time gets no benefits, unreceptive management
Overall surroundings and coworkers are nice, but management leaves a lot to be desired.
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like an elevator has its ups and downs
slot tech (Former Employee), aurora ilDecember 30, 2011
Pros: open almost 24 hours a day
Cons: not good for time off
its like an elevator with it's ups and downs mostly down their working a skeliton staff to the bone