Hollywood Casino Employer Reviews

A typical day at this job was to clean room after customers checked out. I learned how clean very well. Management was only there to make sure you cleaned the room up to their standards. The hardest part of my job was cleaning the rooms and missing out on a lot of family time.

A typical day at work includes; handling money and taking it to proper locations, surveillance of guests, assuring minors do not enter casino floor, and checking identification.
I learned how to deal with high stress environments, difficult customers, how to pay attention closely to details, etc.
My management was very helpful, fun to work with, and – more... always showing workers appreciation.
My co-workers are all friendly, fun to work with, helpful, and do their jobs very well.
The hardest part of the job would be standing at the entrances for consecutive hours.
The most enjoyable part of m job is dealing with guests. – less

Positive atmosphere, customer oriented with a goal of a great experience. Strong Employee culture, exceptional standards to cleanliness.

checking emails, checking on staff, looking on the agenda for the day
i learned that great information about being in the Hospitality industry
i had a cool boss and the management staff was not so bad
when you have to babysit grown up's on doing there job's!
when the customer give positive feedback on there stay and experience...

I enjoy working at Hollywood Casino, it is a fun place to work.

overall great work enviornment and coworkers i was placed with on an everyday basis. coworkers were great to be around, managment was very outgoing and treated all departments very good and quite fair. the hardest part of any job as I mentioned before would be the first day. the most enjoyable part would be coming into work with nothin short of a positive – more... yet enjoyable experience everyday. – less

Good place to work, however new casino opening in area and company was laying people off to get ready. working with staff was the most enjoyable. Worried everyday was going to be my last day .

You just went into work and were trained by a random appointed guard and then you just learned on the run.

serve customers and waitresses give great customer service

Poor managment, But vey fun.
When writing your review, please consider the following guidelines:

•Focus on the company and your individual experience while employed there
•Provide details about why you liked or disliked working at the company
•All submitted reviews are subject to the terms set forth in our Terms of Use
We reserve the right not to post – more... your review if it contains any of the following types of content or violates other guidelines:

•Obscenities, discriminatory language, or other language not suitable for a public forum
•Advertisements, "spam" content, or references to other companies, offers, or websites
•Email addresses, URLs, phone numbers, physical addresses, or other forms of contact information
•Critical or spiteful comments on other reviews posted on the page or their authors
Enjoy writing your review!

Close this window – less

Hollywood was a good place to work. After seven years lost my job due to cutbacks.

Working at a casino was always fun. It kept you on your feet, there was no boring day. I was responsible for handling money, helping customers with there concerns. I had to balance out and balance in daily. The shifts there varies, sometimes you worked a good shift and sometimes you worked a not so good shift but overall, working at the casino was not – more... for me because I wanted to do sometime different. Working there was still a great experience. – less

work was always enjoyable; how to deal with people on a personal level ; mgmt was great; co-workers always made the day a fun place to be; the hardest part was to not to be at work because you were afraid that you have miss something big like a the hollywood stars that would be in town for a big movie production or a poker game that was being televised; – more... meeting movie stars from all over the world. – less

I had a great experience working with such a diverse group of people. The patrons were a pleasure to assist, and the management team always there to lend a hand, you never felt alienated. I introduced the patrons to the benefits of accquiring a players card and how to optimize its full benefits. I explained our promotional offers and also how to achieve – more... such offers. The hardest part of the job, would be the traveling, a commute that was 95 miles roundtrip. The most enjoyable part of my job was the interaction with so many different people and the stories that some would be told to me. – less

This company has some fantastic employees within its front line managers, but fails to properly motivate and support them. The casino business is very competitive and infrastructure may not play a central role. Today's business climate dictates a more centristic business model for success--especially in a fluctuating economy.

A typical day at work involved routine cleaning, general and interaction with customers from the casinos and direct staff and supervisors. I was always busy and I like that as well.I enjoyed meeting different people and the flexible hours.

Greet guest
Serve food and beverage
Clean tables
Process payments

Company having large difficulties competing with new casinos. Large layoffs. Management seems bewildered, and has cut many things they will need to compete. Apparently moving to much larger part-time component in workforce.

I am there to help give the grave yard person his/her break before I leave.I have learned so much since working for this company. I am very familar with the LMS system. Our marketing department covers 8 departments(front desk,Club Hollywood,VIP,CIC,Reservations,Director's Club,Special Events and our Gift Shop). I have the ultimate respect for both management – more... and my fellow co-workers. I would say the most challenging part of my job is dealing with the intoxicated guests but that is when patience comes into play. Lastly,the one thing that I love the most about my job is meeting people from all walks of life. – less

It is ideal for those looking to cross train in a variety of maintenace skills