Line Cook II (Current Employee), St. Louis, MO – February 18, 2014
Typical Day at Work: We start the shift off with pre-shift, going over the menu and where people are assigned. Everybody gets to their stations get it set and be ready for opening.
Learned: I've learned a lot from all my chefs and my leads that its hard to put in to word but they was teaching me the ways of the kitchen, different recipes, how to manage – more... a pace and staying with it and doing production which is a lead's job but i was honor to take on the challenge and I have been very successful at it so far and will continue.
Co-Workers: Me & my co-workers are like a family we all work together, we lift up each other when a problem has occurred. Everybody likes everybody its no dislike between us.
The Hardest Part at Work: there's no hard part, i make it look easy
Most Enjoyable Part at Work: Taking a break – less
Operations Supervisor (Current Employee), Joliet, IL – January 30, 2014
Pros: good pay.
Cons: poor management
Use to be an excellent place to work but now management is just running the property into the ground. Corporate has no concept of regional area and allows poor decisions to be made at property level that just don't work for the area the casino is located. Upper Management does not allow lower management to make educated decisions based on real working – more... experience but only wants to do things "their" way. There is no ability to grow and learn due to the fact that managers hold you back because it wouldn't be done their way if your ideas were used. O- and there is behind closed door gambling being done by upper management/GM that is against the Illinois Gaming Boards rules. One more thing- HR has no clue of what is going on at the Joliet property. Most of us give it 2-3 more years before they close the doors or sell once again! – less
Cook II (Current Employee), Joliet, IL – January 30, 2014
Pros: expands your cooking skills in every way
Cons: it will test your hours of work to its full extent
A typical day at work will always expand your time management. Since i started working here i have learned how to roll top grade sushi by one of the best Chef i have ever worked under. The work environment is keeps you on your toes. The hardest part of the day at the end when you have given all you could and still have to close the area down.
Banquet server (Current Employee), Charles Town, WV – January 21, 2014
Pros: the guest, management, and my team
Cons: smoking inside casino
I get to see new people everyday and love it. I have the opportunity to change someone's day with a smile, and kindness. I have one of the best teams I've ever worked with, and the management is great.
Banker (Former Employee), Tunica, MS – January 18, 2014
I always greeted guest with the upmost composure. I was able to perform numerous task beyond my job description thanks to my dedication and hard working attitude. People loved me there in addition to me being organized and clean as far as my own work environment goes.
Great place of employment with great benefits of all kinds.
Security Agent (Current Employee), Aurora, IL – January 6, 2014
Working at Hollywood Casino Aurora is a privilege. The 3rd shift management team is amazing and always has the agents interests in mind. The co-workers are even better as we have all become a family so quickly. My most enjoyable part about working there is showing up. Just arriving there and seeing everyone is a great time. My typical day on the job – more... goes by quick as we all help each other succeed and accomplish all tasks set before us. – less
Cashier (Former Employee), Toledo, OH – January 1, 2014
Pros: great pay and cheap full course lunches
Cons: unfair advancement and no stabilty
I enjoyed this job after I was able to get on first shift but before that I was on every other shifft there was and due to it being new there were a lot of shift changes. The pay was great and the fact that I got to meet all different types of people made me happy. There was really no movement as far as promotions for the people who worked hard, only – more... the people who were buddies with management. – less
Our managers made the job a easier place to work because they gave us missions to accomplish and we had to complete them as stated prompt within the time limit given. When we were in the kitchen with the Chef's they allowed us to work on our own pace when we weren't as busy but for the most part we were keeping a constant pace staying consistent.
Security Guard (Former Employee), Mississippi – December 13, 2013
1. The work environment can be hectic at times. 2. If you are not a customer service person, think twice 3. Job performance is always being evaluated since you are being monitored at all times. 4. Seniority based: advancements, weekends off, etc.
Very fun and the environment was awesome; co workers were great; management not so great
Beverage Server (Former Employee), Baton Rouge, LA – December 4, 2013
Pros: tips everyday; my co workers were great;
Cons: management was unorganized; a lot of disrespect among workers (management and front line employees)
I really enjoyed working at Hollywood Casino. The 9 months I spent there were amazing and I met a lot of great people; customers and co workers. I loved that I was able to further my food and beverage education through experience as a beverage server and bartender. I really found a passion for the F&B industry. It was an extremely enjoyable job. Although – more... I did like my job for the most part things were extremely unorganized. In our department the bartenders, servers, bar backs and managers came and went so quickly. At some points we were so short staffed we were all working like crazy and we all felt really unappreciated. eventually things became more organized but it was too late considering all of our good staff had come and gone. – less
Slot Host Night Manager (Former Employee), Aurora, IL – November 24, 2013
Went from answering phone to being a Slot Host /manager within 5 years. Insurance changed every year. Loved the fast pace; however being pregnant all three times working nights in a smoky environment was difficult at best.