HiSET Office Administrator/Proctor, Holyoke, MA - July 18, 2016
Upon arrival and throughout the day there is no down time. I have learned to serve customers in a quick and professional manner. Management is always punctual and available when needed. Co-workers have always been a big help especially when we work as a team. The hardest part of the job is having to put my foot down when rules are not followed from the start of the day by customers. The most rewarding part of the job is seeing the customers leave accomplished and ready to move on to greater things in their lives. Sometimes the customers come back to followup with to show where they have gone after receiving their credential.