Pros: Benefits are good and there are bonus checks.
Cons: Demanding customers
The store overall is a great place to work. The people are friendly with the occasional not-so-friendly people but they're nothing to worry about. The set up in the store could be a bit more efficient. We've been getting many complaints regarding location of pickup items, and I can't say I blame them.
The hardest part of the job is trying to please every customer that walks in. Sometimes that just can't happen. There are things we are limited to and when we try to explain it, they get angry, upset, and confused. Confused because some of our associates are not very well-versed with our system and are often given wrong information or interpret information incorrectly, hence the confusion on the customer's part.
The most enjoyable part of my job are when customers leave with a smile on their face. It brightens up my day and makes it worth the while to work for another seven hours. One problem customer could ruin a whole day of work especially the one's that like to have every single associate in the store solve their problem.
I learned many things at work. I learned how to drive almost all the lift machines, I learned how to mix paint, how to order items, and learned some people skills as well as developed tough skin. When working in my department, you need to develop tough skin or else the customers who know how to work the system, will work you over.