Pros: "newer" field of healthcare, positive reviews from patients about services provided, free lunch
Cons: not being able to actually practice pharmacy, high turnover, poor management
The nice thing about working for Home Solutions was being able to see home infusion pharmacy, which is a field that appears to be under-discussed and under-recognized. And for doing data entry and being a glorified checker, the compensation is hard to beat.
As far as the cons go... they vow to "treat patients and employees like family"; however, in – more... the office, it's a survival of the fittest environment. The intake department has it right as far as teamwork goes, but when it comes to checking and wanting to make timeshots, have fun trying to ask for another pharmacist for help. Families show support to each other, are willing to better others, and demonstrate mutual dependence; at Home Solutions, however, there's little to no support from Management, and the Clinical Pharmacy Manager despises the idea of mutual dependence and teamwork. Regarding management, I have never worked with anyone as disrespectful, childish, and unprofessional like them. They insist on having it their way and "failure to do so will result in [serious] action" (quotes from several e-mails that have been sent out), or better yet, being told by the Clinical Pharmacy Manager (CPM), "if you don't like it, there's the door!" There's a thick barrier that separates them from everyone else. I hated having to work with them and deal with their unprofessional, immature demeanor day in and day out; and to be honest, everyone else in the branch shares the same sentiments (but aren't willing to share because of having their jobs threatened).
The position I occupied has a current history of experiencing high turnover AND carries the largest workload; ever since I left, the CPM is giving that load to the newest pharmacist who joined (she has a 5-year history with a chain pharmacy) and is expected to do this load by herself! There were two pharmacists who went before me in the position I left, and they each were, essentially, pushed over the edge by management while receiving little to no help. So 3 years later, and 3 pharmacists later, is management willing to fix the problem? Sadly, I think not.
Regarding pharmacy practice, I've wanted to provide clinical services (e.g. MTM services, diabetes management), and that was instantly frowned upon. During July (National Sun Protection Awareness Month), I would call and counsel patients who are taking medications causing photosensitivity to take preventative measures (i.e. wear broad-spectrum sunscreen, stay out of the sun during the height of the day, etc.), and they appreciated that! Sometimes, when calling these patients, I would walk around like a dog with its tail between its legs and expected to be verbally beaten by the CPM. The pharmacist's job is essentially to check, package shipments, and enter in lab values; if you want to practice pharmacy, have fun trying.
Leaving the company has been the best thing that has happened. If Home Solutions patients saw what takes place in the branch, they would be shocked.. – less