This is a great company to work for, if you don't have a family. I found it difficult to balance my work/home life. They were very difficult to work with when adjusting work hours. I had a child in daycare, and with the Austin traffic, it was difficult for me to make it in time from work to daycare. The management had no sympathy, and I ended up paying a lot for weekend baby sitters. The company is rapidly expanding, and not in a good way. Many customers are upset about the newest changes, and they take their frustration out on the lowly customer service representatives.
The perks are amazing, 4 weeks paid vacation a year, health, dental and vision insurance, as well as a 401K and stock options.
Difficulties with Scheduling