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9 reviews

HomeAway Employer Reviews

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  • Job Work/Life Balance
  • Compensation/Benefits
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Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Horrible Training no support
Customer Support Representative (Current Employee), Austin, TXNovember 8, 2014
Pros: nothing
Cons: no support, managers don't care, you're there to fend for yourself
Horrible experience. If you don't mind a position where you don't get the training you need and the support this is the company for you. You will hit the floor knowing nothing and the managers are unreachable. Most employees call out sick to avoid the be and the ones that are there won't help you.
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Great environment, though it's full of silos
Software Support (Former Employee), Austin, TXJanuary 7, 2014
Pros: free snacks! great parties! awesome it support!
Cons: poor employee development, some managers could learn some tact
I loved my office, my coworkers and our Director but it was strange being on a floor with 80 people whose face I recognize, but were strangers.

I did software phone support for one of their products. Doesn't leave much time for career development, but with enough time it is possible to navigate higher positions.
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review
Contractor - Sales (Current Employee), Austin, TXDecember 6, 2013
Pros: zrw
Cons: zyz
typical day
what you lean red
management
co workers
the hardest part of job
the most enjoyable
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Compensation/Benefits
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Job Culture
Growing Pains
WEB ANALYTICS DEVELOPER (Former Employee), Austin, TXOctober 16, 2013
Pros: nice office
Cons: bureaucracy
Company grew by acquisition and didn't put the proper structures in place to support the day to day or technology stack. Pushing code to production required 30 minutes of code and 4 hour of meetings for approval.
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It is an inside sales position
FRBO ACCOUNT MANAGER (Current Employee), Austin, TXAugust 9, 2013
Pros: great benefits
Cons: not enough people contact
The job involves making 80-100 calls a day. I have learned how to up sell, salesforce software, and how to interact with customers.

The management is fair and gives a lot of training to enable you to do the best that you can do.

My co-workers are hard working people.

The hardest part of the job is the repetition.

The most enjoyable part of the day is when I make sales.
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Productive and fun workplace!
Executive Customer Relations (Current Employee), Austin TexasMay 28, 2013
A great work environment dealing with fun places and interesting people!

About HomeAway

HomeAway, Inc. is the worldwide leader for online vacation rentals. Each year, more than 100 million travelers visit the HomeAway – Read more

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