Outside Adjuster finds them very ridiculous and pathetic
Adjuster (Current Employee) – Varies – June 25, 2016
They want a reserve set right away, which is fine, but once they're told set all reserves aside, swear to God they won't look at photos, the peril, the extent of damage.. And it always seems they don't want to pay.. Worse than all their competitors combined!!! And if they can nit pick, and blame someone else, vs work with anyone (adjuster, restoration company, construction companies, clean up). If it was that bad, I'd understand. But an insured shouldn't have to go thru a loss just to be made out to feel like they're the villain because they had a peril. Way too many insureds complain about this company to ever make me want to have them as my insurance company. And I've seen way too many get screwed.
Don't believe me... Here's a nice article written by a guy who reviews insurance company complaints..
Still pays descent but not as well as others
OMG the BS and headaches