Hometeam Pest Defense Employer Reviews

Handled 70 to 80 calls a day in a call center from customers regarding their account or services they were receiving. Processed payments by phone.
I learned all aspects of the pest control business to which I very much enjoyed and miss very much.
All of my co-workers and myself always got along. I was very much hands on when needed to assist them with – more... any questions or help needed.
In the beginning learning which service technician serviced which area as it changed quite often.
Enjoyable part of my job was working with great people and being of service to the customers. – less

Outstanding customer service, quick service per customer request.Good training program. Attentive management

Good pay, manage own route, get own truck and gas card. Management was good!

If you don't catch on to months worth of information within 2wks, you will be fired. So you gotta be extra extra quick on the pick up

Technicians responsible for contacting customer and scheduling services. In my opinion, technicians were responsible for too many accounts, which caused customer service to suffer. Also, little to no opportunity for advancement.

Maintain, scheduled, and confirmed technician’s daily routes. Maintain bookkeeping of all accounts. Make quality assurance calls for technicians services. Return all voicemails, mail invoices and check mail/e-mail. Post, print, and distribute technicians work. Update accounts and provide reports and spreadsheets for payment records. Provided daily deposit – more... and post of payments. Create, file and organize customer contracts. Enter all sales and service follow ups. Provide exceptional customer service and integrity. Answer the telephone and represented the company in a professional and business-like manner within first two rings. – less

best part of the job are the friends you make with other technicians, hardest part can be the heat in the summer time and the cold days in the winter. work through rain

This company is very inconsistent. Some branches are great and run like a well oiled machine. Some are terrible and have no sense of organization. It's a craps shoot in which the odds are not in your favor.

a lot of driving i learn on a everyday basic different type of pest and it's life cycle management is not the best co-worker are very good driving from place to place going and coming back for hours away meeting new people i n the most enjoyable part of my job

Management is awesome. Pay is top notch. If I still lived in NJ I'd be working there in a second.