HomeTeam Pest Defense Employee Reviews

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Was able to make my own hours
Installer Tech (Current Employee) –  Peoria, AZOctober 8, 2017
Over all the work is awesome and easy going.. Get to make your own schedule and manage your route. You get a vehicle and they pay for gas and maintenance.
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New Management
Inside/Outside Sales Rep, Customer Service Rep (Former Employee) –  Carrollton, TXOctober 3, 2017
When I started at HomeTeam we were like a family, everyone working together. Over the last year everything changed. I got new managers and it became a very hostile place to work. Someone always fighting with someone. Management not knowing what they were to do. There were all these classes and programs for advancement but they always hired managers from outside the company so no way to move up.
Pros
Company Car, good pay
Cons
Hostile work environment, poor management
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Na
Customer Service Representative (Former Employee) –  Dallas, TXSeptember 29, 2017
Its an okay company for young adults. The pay isnt thw best, but the employees are treated fairly. Plenty of space to move up within the company. Promotions are welcomed.
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Fast paced, Long hours, Heartless Management
Service Technician (Former Employee) –  Las Vegas, NVSeptember 27, 2017
Home Team is apart of the Rollins corporation. It's geared for one thing only and that's to make money. You will work long hours and the managers will persistently push you to finish your work just to give you more. Hard work is never noticed it's expected excessively. Pay is good but you will never have the time to enjoy it. (They will call you on your vacation days) Overall it's a job that can support a family. If you are not cut out for fast paced work environment or have poor route planning this is not the job for you.
Pros
Company Vehicle, Uniforms
Cons
Salary paid, No work life balance, easy 12-14 hour days
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Think first before accepting the job
Pest Control Technician (Former Employee) –  Norcross, GASeptember 24, 2017
Not unless your working during the winter, I would not recommend when the summer hits more people leave and the pressure is put on the techs to make up for the workload. You can try to be the best you can there but all they will notice is your flaws.
Pros
New Truck, Freedom, Cell Phone
Cons
Long Hours, Short Breaks, Lots of driving in peak hours
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Great place for a single person
Technician (Current Employee) –  Carrollton, TXSeptember 18, 2017
Love working here. Only draw back is long hours and little time at home. Advancement is like a carrot in front of you that you can never have. Been promised this for many years.
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Can be a good place to work
Warranty Consultant (Current Employee) –  Melbourne, FLSeptember 16, 2017
Work environment between departments is not good. Feels really divided. Very stressful to make the minimum required sales every single month or risk not getting paid.
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The people are great!
Builder (Former Employee) –  Antioch, CASeptember 12, 2017
I enjoyed my job there as a builder. You have a lot of work to do so you better move fast! The GM at the Antioch Branch is awesome, nicest guy you'd ever meet. You don't have to pay for gas or any maintenance on the work trucks. My only issue was with the scheduling, either things weren't ready or they were past due, if you wanted to get in there before insulation you had to kind of keep track yourself. Just added stress to an already somewhat stressful job. I also didn't enjoy spraying chemicals either.
Pros
Great people, great management, company truck and gas card, decent pay (overtime) and paid holidays.
Cons
Scheduling and juggling a lot job sites.
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Tough job
Billing Department Customer Service Representative (Former Employee) –  Dallas-Fort Worth, TXAugust 29, 2017
It was a challenging environment. Not the best experience. Need improvement with staff. Over all can become a better place if changes are made. It may be a challenge.
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Leading Pest Service Provider
Director, Corporate Human Resources (Current Employee) –  Dallas, TXAugust 25, 2017
Innovative pest control service provider, with a strong customer-focused, recession resistant business model, with consistent year over year revenue and profit growth. Evolving company culture supportive of work/life balance, high performance and family values. Most challenging opportunity is the limited talent management, technology, and human capital information systems.
Pros
Company revenue and profit growth, recession resistance; customer loyalty
Cons
Lack of technology and HRIS systems
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Horrible company to work for
PEST CONTROL AND TERMITE TECHNICIAN (Former Employee) –  Phoenix, AZ EastAugust 14, 2017
Just a over all bad company to work for. High turn over which is why they run so many employment ads. Extremely poor management, work culture and environment.
Pros
none
Cons
poor management team
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Could be better
N/A (Former Employee) –  Jacksonville, FLJuly 28, 2017
There is no room for growth. Management is very bad and so is the communication amongst each department. They do not care at all about employees only numbers. Culture is bad.
Pros
Vacation time
Cons
management, pay
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Good work environment
Sales Representative (Former Employee) –  Myrtle Beach, SCJuly 27, 2017
10:00am to 7:00pm work hours. Combination of outside and inside sales. Sold a service that was needed and my visit was expected by most customers due to system installed in walls during construction.
Pros
Decent work environmnet
Cons
Working 10:00am to 7:00pm.
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cook outs and music
Pest Control Specialist (Former Employee) –  Winston-Salem, NCJuly 26, 2017
Be on time first of all, when you think you have seen it all you haven't, I help every one that's needed, I love pest control its all know. I hope to all ways be able to be in the pest control field
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very busy/ quick paced work environment
Office Manager (Former Employee) –  Charlotte, NCJuly 24, 2017
I enjoyed working at HomeTeam. Everyday was different and never boring. The company had a network of managers and trainers to assist with any questions
Pros
full benefits
Cons
long days
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micro-managing
Auditor (Former Employee) –  Houston, TXJuly 18, 2017
For the most part, the job experience was fine. You wont really feel appreciated here unless you are on the sales team. It used to be a fun place to work, but new management came in and made it horrible.
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Good work enviroment
Termite Technician (Current Employee) –  Greensboro, NCJuly 11, 2017
Be prepared to work. Hardest part of job is going into crawl spaces and certain weather conditions. Best part is not being micro managed while working and gong home at a decent time to spend time with family.
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Extremely fun place to work
Builder/Installer (Current Employee) –  Charleston, SCJuly 6, 2017
Extremely fun place to work. Work begins at 0730 and the time you get off depends upon your efforts of working. Come in to the office grab paperwork ( coffee and ice provided) and go about our days. Doing pest control services/ termite treatments/ installing the taexx system and sentricon stations depending on what your job title.
Pros
Take home vehicle
Cons
Saturday work on occasion
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Productive and fun working place
Termite Technician (Current Employee) –  Winston-Salem, NCJuly 1, 2017
The hometeam has help me with growing my communication skills and has given me the opportunity to become a professional drive also has help me to be more responsible and dependable as a termite tech and as a person
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Don't waste your time
Sales manager (Former Employee) –  Melbourne, FLJune 20, 2017
They don't appreciate their employees, not a good place to feel like your getting somewhere. No good support

This company caters to one part of the Oporations and not all the other components.
Pros
Some of their people are good
Cons
Horrible culture
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Overall rating

3.4
Based on 117 reviews
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Ratings by category

Work/Life Balance
3.2
Compensation/Benefits
3.3
Job Security/Advancement
3.1
Management
2.9
Culture
3.2