Pros: great company image, great hours (if they have them)
Cons: management lacks organization, deceptive practices (scheduling, payroll)
If you didn't pinch yourself, you'd swear you were on your way to a lifetime career with Homewatch after being orientated as a new employee. Advancement from the field to the office can be a reality. But unfortunately, that's where the bulk of the problems are. Things are really not what they appear to be. Homewatch as a franchise are better than most
– more... for treatment of employees, benefits, etc. However, volatile changes within immediate management, directly impacted my experiences while working for Homewatch.
Availability of case work was actually moderate/exceptional compared to other agencies in the area. If there ever was a problem, it was likely to occur during the weekends with scheduling. You'd arrive at work, only to find another employee was working your assignment. although this happened numerous times, Whether this was intentional, or accidental, is still a question of debate. But apparently, a handful of other employees were encountering the same problem. I was not reimbursed for mileage, and the lost hours were compensated for only once. The manager of payroll was only willing to compensate me for half of my missed salary on only one of the occurrences. This was not an equilateral enforcement for all employees, as exceptions were known to be made for others of similar circumstances. If work is not available, they will find a way to simply terminate you. Expect the unexpected. – less