Food and Beverage Host (Former Employee) – San Jose, CA – February 20, 2018
Work days ranged from slow to fast paced. There were mornings where it was super busy and some mornings where there was only at most 5 guests in-house. Coworkers and Management were very welcoming but communication regarding work was unorganized.
Being able to work at your own pace and making sure everything is done correct the 1st time is so rewarding. Cleaning 17 or less rooms per day restocking the rooms with fresh amenities and towels fir the next guest.
HOUSEKEEPER (Former Employee) – Saint Cloud, MN – January 7, 2018
Typical day would be getting list of rooms, preparing carts with towels and bed coverings, then go room to room and clean. Hardest part would be having to deal with blood stains and what they may contain. Coworkers were always friendly with each other.
Front Desk Lead (Current Employee) – Clearwater, FL – January 7, 2018
A typical day at work would be busy, guest trying to check in early and guest trying to get a late check out. Usually always busy but their are a few slow months. I have learned a lot from working here but hospitality in hotels is not my ideal job for my future. Management is great and I like all of my coworkers, just the job itself is very stressful and guest literally complain about the most tiniest problems ever. The hardest part of this job is knowing how or when to make a guest happy even when they are not in a good mood. The most enjoyable part of my job is some of my guest that are here and my coworkers make it a little bit easier.
the people i worked with and for were amazing in every way they seen my potential and it made me grow and work harder for hilton making it 4 star
Housekeeper (Former Employee) – Galveston, TX – January 6, 2018
Best company to work for due to staff but no benefits made it hard having a family needing health insurance. Just because your on an island does mean they shouldn't pay min wage. 12$ would have been fair due to cost of living.