Homewood Suites Employer Reviews

It was a nice place to work,i just wasn't getting paid what i felt i was worth. I did a little bit of everything,janitor,front desk,and night laundry. the management was ok he just kept promising me hours he never gave. the people i worked with were very nice and I had a blast with them! the hardest part of the job was when to toilets broke,I had to – more... use a shovel that day.i loved the job though, i got a chance to help people all day and i love love helping people!! – less

I have a very quiet night at work. Almost all the reservations has been checked in. I normally dont see all the co-workers. The hardest part of the job is getting promoted. The most enjoyable part of the job is getting discount on hotel stays

took reservation for the incoming people that was going to stay at the hotel. make sure i booked the right room for the guest.

My co-workers are very helpful. I used to work for this company as a contractor. This year January they cancelled my contract and put me on the pay roll. So I have very less earnings now, which is really hurting me. My budget is all messed up.

Cleaning 12-25 rooms a day is a great workout. Learned that no matters how high the numbers are in cleaning rooms, the ending results are awesome.

I normally work at Night. I start out making sure the cash drawer is correct. Going through paperwork making sure receipts and Folio's are accounted for discharges. While also answer phones to make reservations and completing guest request. then I start the end of day process once complted and assist in organizing and preping for breakfast. Making coffee – more... and setting up all cold products for early departing guest and to aide in the assistance of the breakfast person. I learn from management is making use of time. The hardest part of the job is staying awake. The most enjoyable part is working along giving me time to study for advancement. – less

Working front desk meant always being availabe to help or resolve and guest issues. I learned a lot of customer service skills here and phone etiquette. Managment was ok, there had been a few different buy outs of the location while I worked there so managment was changing a lot. This was good in building adaptability. Co workers were great and like – more... a family. The hardest part of my job was sometimes having to work overnights. The most enjoyable part of my job was getting recognized for great customer service. – less

Working at Homewood Suites was great being it was my first job! they made sure you had everything you needed so you could do your job. We had daily morning meetings to see how we was doing as a family. I must say working at Homewood Suites was a great job experience for me. The employees got along the managers got along and no one brought their outside – more... life to work with them!! – less

I enjoyed some of my ex- co workers. Some of the management team wasnt so well.

this is a great atmosphere to began a job but very little to grow in it with very pushy upper employees

great work place. great staff and managers. I like the challege.

A typical day at work is cleaning up to 16 plus rooms. I learned to work at a fast pace. I learned how to properly clean rooms. The management was amazing. Our housekeeper manager worked with us every single day. She cared about our needs. Had the best group of co-workers. The hardest part of the job was getting all the rooms done by a specific time. – more... The most enjoyable part of the job was the satisfaction that guest expressed to us as housekeepers. They was thankful because we detailed their rooms. – less

Learned alot of things about the hosptality industry. Meet people on a buisness trip or vacation from all over the world.

I work their for 9 years and if it wasn't for me wanting to be near my family in North Carolina I would still be there.

stock carts, clean rooms, and to please the guests. never advanced to management here. hardest part of the job was the difficult guests

I like the people that I work with we all get along.
Typical day M-F start at 8:30 and ends when everyone is done. Sat-Sun starts at 9:30 and ends sometimes areount 6pm.

Homewood Suites provided me with my first experience in the area of customer service. I learned how to deal with customers in a friendly, compassionate way and do whatever I could do to ensure their satisfaction. Of course there were ups and downs, but overall, the experience was one that I consider to be the beginning of my love of customer service. – more... I learned to use and navigate the hotel's computer system and became quite efficient at my job. The most difficult part of the job was that there was almost no recourse for me when the computer system was done. I would basically be stranded until it was fixed since there was no way to do my job manually. I enjoyed the times when I would have guests tell me that because of what I did, they had a better day. There was nothing that made me happier than another satified customer! – less

It's a great place to work...always options to move up within the company.

I learned a lot working in the hotel business. My customer service and business management skills have increased. I learned how to handle difficult situations professionally. My co-workers were the always uplifting and very helpful. The hardest part of my job was the transition from working in a fast food restaurant to a hotel. The most enjoyable part – more... is the flexibility and the freedom I had with my schedule. – less

I check in and out guests and attned to their needs as theya arise. Learned allot more about customer service. management was good. Co-worker were ok but lazy. hardest part was finding ways to always keeps busy during down time. Enjoyed meeting new people from all over the world.