BOH Trainer (Current Employee), Springdale, OH – January 21, 2013
Pros: comraderie with fellow cooks
Cons: no breaks, disrespectful management staff, no opportunity to advance
A typical day with HOA goes like this: You walk in to find the management has purposefully understaffed the back of the house in order to save money. You run like crazy to meet a demand the staff is not prepared for while management berates you for your lack of speed while doing nothing to alleviate the issue themselves. I personally have not had a raise in three years even though we've "saved all this labor" by forcing employees to work in extreme conditions. Adding to the extremity is the fact that non-smokers like myself are offered no breaks throughout days that can last 10-12 hours, not even for food. HOA just took over my store, previously run by RMD, and changed our pay dates. Now, my tight budget is further stretched by the fact that we have been given a week's pay in the last month and a full check has not surfaced in a month, even though we are supposed to have them by now. Management has been paid, the front of the house staff has been paid, but the cooks suffer. I have bills already behind and have heard others complain of the same. The management staff largely consists of your typical 'I got into management to avoid hard work' types, though there are a few (very few) exceptions. Back of the house employees are screamed at, cursed at, and any attempt to take the issue to a higher authority is met with what boils down to 'Stop being a baby and deal with it'. If you want a job that gives satisfaction, mutual respect, good leadership, equality, and decent benefits, avoid HOA at all costs. This is no place for a hard-working person to advance. It's a sweatshop.