Horizon Air Employee Reviews

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Overall great company
Flight Attendant (Current Employee) –  Seattle, WAJanuary 8, 2018
Overall great company. A lot of west coast flying but overall a great company. Very fast paced environment as with any airline. You always get to travel which is nice , but it a total lifestylfe change.
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a day in the life
Team Captain (Former Employee) –  SeaTac, WADecember 18, 2017
it was an okay job to a point, hard to balance personal life, upper management has no communication skill, no one really listens unless drama comes up
Pros
free flights
Cons
long hours
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Good culture, lots of opportunities
Ground Service Agent (Former Employee) –  SeaTac, WADecember 14, 2017
You have the option to get really involved in the company and room to grow and change paths. It was a long time ago I worked there bt overall it was a positive experience.
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Stressful culture with serious management personnel issues
Director of Flight Operations Training (Former Employee) –  Portland, ORDecember 4, 2017
Management has gone through many changes. The culture at Horizon is somewhat toxic and very stressful, with a low sense of collaboration. There are many good employees at Horizon, however there is still serious problems with management personnel from the CEO down.
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Busy and Rewarding
Supervisor (Current Employee) –  SeaTac, WANovember 19, 2017
It's a great place for a young person to cut their teeth in the airline industry. the pay scale is low so don't expect to make a great living unless you transfer to Alaska Airlines or other major airlines.
Pros
Flight benefits
Cons
long hours, mediocre pay.
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Productive workplace but a very cutthroat company
Ground Service Agent (Current Employee) –  Los Angeles, CANovember 17, 2017
Great place to work for at LAX if the rampers was treated fairly and equally. Extremely low pay compensations due to the fact that we the employees of Horizon Air at LAX that service, not only Horizon air flights, but as well as Alaska airlines and very soon since the merge, Virgin America. So overall alot of slave work but doesnt pay competitively like other airlines. Very low on diversity and alot of harassment from management. As a joined airgroup, Alaska employees show no love or respect for our hard work. If you dont value your life this is the place to be.
Pros
Health benefits
Cons
Low pay
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Never a dull moment.
FLEET MAINTENANCE PLANNER (Former Employee) –  Portland OregonSeptember 21, 2017
Working in the SOC you get to see all aspects of the airline. You see the working of the pilots, flight attendants, dispatchers and of course maintenance.

Working as a regional you are subject to the needs of the major. Depending on the weather, flight crew availability and aircraft maintenance this can make for a normal operation to a very stressful working environment.
Pros
Flight benefits
Cons
Stressful
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Research and be prepared for what your life will be like.
Flight Attendant (Former Employee) –  Boise, IDSeptember 13, 2017
Being in aviation is a wonderful career but know ahead of time what you are getting yourself into. If you're looking to become a flight attendant know that you will be on reserve for possibly years and that means on call for long periods of time and forced to relocate to other cities.

Once off of reserve you will have LONG days with almost NO breaks. 12-14 hours of never stepping off the plane without asking for a break that could delay flights and mess up not just you and your crews day but all of the passengers days. Then after your long 16 hour day picture a small town in the middle of no where with a cheap, sometimes sketch hotel, sure sometimes the hotels are nice but most of the time you are looking at a 2 star hotel to decompress.

Other than the negatives, the PEOPLE are INCREDIBLE. Horizon is a small knit group and they really do become your family. The people here touched my life greatly.

Really just research and know what you're getting into.
Pros
Free flights, good benefits, independence
Cons
no breaks, long days, no real rules with co workers, poor picked hotels
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Not the best morale
Flight Attendant (Current Employee) –  SeattleAugust 30, 2017
I have been with Horizon Air for many years and have seen a change/ decline in the employee value. Over the years, this company has continually tried to cut costs but unfortunately, have dissected much of the employee morale in that process. .
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Loved every minute of it.
Lead Agent/Trainer (Former Employee) –  Klamath Falls, ORAugust 5, 2017
I learned a lot over my 8 years with Horizon Air. I started when I was 19 and learned so much, it truly is what developed me into the professional I am today.
Pros
Pay, Job Duties
Cons
They lost their identity
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Fun people to work with. Low wage
Flight attendant (Former Employee) –  PDX SEAAugust 1, 2017
I worked with this company years ago and it seems as if the pros and cons ( in general) haven't change. Very poor wages long hours yet always had a fun crew.
Pros
The employees
Cons
Low wages long hours
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Ground service agent
Ground Service Agent (Former Employee) –  SeaTac, WAMay 24, 2017
Fast paced teamwork is required you will build a lot of muscle you have to be on time for everything or the planes will go out late and you will be responsible
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Mostly good people
Maintenance (Former Employee) –  Portland, ORMay 19, 2017
Horizon is not what it use to be. When Jeff Pinneo ran the place, it had a feel. Now, it has a feel, but it's totally different. It's less inviting. The company has made some good moves in acquiring new airplanes, but it was at the cost of laying off a lot of really good, qualified people. Really a shame. It use to be a company that was highly coveted amongst regional airlines and now it's just like the rest of them.
Pros
People, Flight Benefits
Cons
Poor Manager
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Pilot
First Officer DHC8 (Former Employee) –  Portland, ORApril 25, 2017
First Officer providing passenger transport in the United States, Canada. Assisting the Captain with preflight duties, flight planning verification, weight and balance.
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great place to work in the NW to get your feet wet in the airline industry
Flight Attendant (Former Employee) –  Portland, ORApril 18, 2017
for first time flight attendants its great as well as if you want to stay close to home as a flight attendant. feels like a family and lost of great employees. best benefits ive had from a job yet.horizon gives ample bonuses and free necessities. however lots of short flight which mean up to 6 flights per day. long days and pay is poor.
Pros
great co workers, bonuses, health and flying benefits
Cons
poor pay, long hours
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Family Airline
Flight Attendant (Former Employee) –  Boise, IDApril 10, 2017
Horizon Air was a smaller regional airline. It was more of a family. Traveling to smaller cities on the West Coast was one of my favorite things. Cities I've never been to or sometimes cities I've never heard of.
Pros
small airline
Cons
longer duty days
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Ok job
Customer Service Manager (Current Employee) –  Lewiston, IDMarch 28, 2017
it is an Ok job, if you like working with the public. It can be stressful at times and when working outside in the weather it can be hot or cold. Each station is different.
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Aircraft Dispatcher
Aircraft Dispatcher (Former Employee) –  Portland, ORMarch 26, 2017
Small office environment with a family like atmosphere. Definitely one of the best places to work at.

Awesome work life balance and surrounding Portland, Ore. offers something for most everyone.
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Small company with a family feeling.
Flight Attendant (Current Employee) –  Portland, ORMarch 26, 2017
Horizon Air is a great place to work starting out as a flight attendant. Regional airline so the pay isn't great and you work twice as hard as mainline carriers ,overnights and flights are to smaller towns.
The company does have a sense of family and great culture! Everyone is really friendly and you see the same familiar faces almost every day while also having the opportunity of working with different crews each trip.
Passengers are amazing!
Pros
Travel benefits, great culture, amazing coworkers and customers.
Cons
six leg days are rough
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Terrible
Ramp Agent (Former Employee) –  Los Angeles, CAMarch 25, 2017
Terrible management. A lot of favoritism at lax. Very low pay in comparison with other airlines. They promote people with little to no experience. Job security unsure for the foreseeable future. New company to take lax ground and fleet by 2018.
Pros
Great health insurance
Cons
Everything else
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Overall rating

3.8
Based on 69 reviews
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Ratings by category

Work/Life Balance
3.5
Compensation/Benefits
3.7
Job Security/Advancement
3.4
Management
3.4
Culture
3.7