BANK TELLER (Former Employee) – Bradenton, FL – April 7, 2017
Meeting and greeting customers, helping them with different transactions. Loved it. Management was great treated everybody the same. The work place everybody got alone. If there was a problem it was handled by a manager.
Doing a greak job, you got free lunch dates with manager
Customer Service Representative (Current Employee) – Indiana – February 20, 2017
Horizon Bank is an okay place to work. They have decent benefits but not great. The dental and vision insurance is with providers that most dentists and optometrist do not work with. The pay rate for the positions is okay too but still lower than competitors.
Loans Collection Representative (Former Employee) – Michigan City, IN – August 12, 2016
I made and received collection calls and customer service issues. I completed the ordering of office supplies for the department in which I worked. I also sent account files to the attorneys that needed to be pursued for suit. I completed guarantee letters to insurance companies for vehicle total loss and completed 1st and 2nd mortgage demand letters along with letters for payments that were made and returned for NSF. I learned a lot with this job as I continued learning with the more projects that were given to me. The co-workers were OK, sometimes didn't work as a team but that was a requirement. The hardest part of the job was not being trained fully and getting frustrated. I loved my customers!!
HUMAN RESOURCE ASSISTANT (Former Employee) – Human Resources Department Michigan City, IN – April 22, 2015
My days were very busy assisting the HR Officer with all manner of HR matters. I learned a variety of things here as well as some HR practices. I found the management to be very open and friendly. Felt I could go to my supervisor with any issue. My co-workers were hard working and diligent. Qualities I admire and try to adhere to myself. Not always knowing the answers to questions asked of me. Due to my short time there I had not gained complete knowledge of all functions. I had a wonderful supervisor who gave me excellent instructions and was appreciative of the work I did.
prospective employee (Former Employee) – Michigan City, IN – February 21, 2015
this business is not an equal opportunity employer. They don't even look at your resume. There are people working there who have absolutely no customer service skills, and yet they won't hire someone with 10 years experience in banking. it doesn't matter how skilled you are, it just matters how pretty you look. This is definitely not a place to work.
Network Support Specialist (Former Employee) – Michigan City, IN – December 2, 2014
Horizon Bank was a great place to work. They allowed huge growth potential for starting and existing employees and work with you if you need training or personal assistance. Most of the departments are cross trained to handle tasks unless specialized and will help others with quick response times. I have noticed however that depending in which department you work for, it is very much a favoritism game. If management does not respond well to you or sense any lack of work or emotion they may try to drag you further down. For the most part, most management however seems pretty fair. They are very lenient on policies such as Sick Time or Vacation but do also place certain restrictions to become to lenient. All in All, Horizon is a good place to work for in most cases.
Hour Lunch, Lenient Off-Time If Needed, Company Events, Training is Offered
Favoritism in Some Departments, Certain Policies are Broken Daily, Sudden Termination of Employment
Advancement to office manager within a year of employment
Deposit Operations Department Manager (Former Employee) – Michigan City IN – September 15, 2013
Learned all of the daily functions of the bank deposit operation department. I balanced the internal accounts and did daily maintenance of certificates of deposits and Individual Retirement accounts. Also did checking and savings overdrafts.
OFFICE MANAGER (Former Employee) – Hammond, IN – April 10, 2013
My passion has always been working with people. I have worked with people of all ages and from every walk of life and have enjoyed every moment of it. Providing excellent customer service on a daily basis throughout my career has been my main focus. Although I have been in management for many years, I would like to stay in the area of customer service now. I am a hard, dependable and loyal worker and I am looking forward to using my customer service skills in a position other than banking.
pleasing customers and knowing they left happy and satisfied.