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Horizon Blue Cross Blue Shield
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19 reviews

Horizon Blue Cross Blue Shield Employer Reviews

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Compensation/Benefits
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Not a bad company, just their employees...
Electronic Enrollment Analyst (Former Employee), Newark, NJ – March 20, 2013
Pros: nice spacious office, with cafeteria.
Cons: surrounding area is newark, can't tell the difference between managers and employees
Think of every cliche you've ever heard about Newark New Jersey residence, now imagine working with them.

Despite being a well upkept office building, it usually rather..."urban" in there, and I swear, I never saw so many Obama pictures on cubicles...

Management is lenient, but a little too much, and you know there's potential hazard when management – more... on the same level as their urban employees.

It was nice to work there, but terrible management means layoffs are imminent.

Don't get too comfortable there. – less
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Great Medical and Dental Benefit
Dental Claims Specialist / Team Leader (Former Employee), Newark, NJ – February 21, 2013
Working in the top medical and dental insurance company was and honor.
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A very competative place to work
Enrollment Specialist (Former Employee), Newark, NJ – January 29, 2013
Horizon Blue Cross Blue Shield is a good company to work for although the security and management / training is pretty poor
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Extraordinary opportunities
Team Leader III (Former Employee), Newark, NJ – January 11, 2013
Pros: autonomy, benefits
Cons: follow through
Mission statements must reflect actuality. These high level goals are the foundation of any organization.
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telephonic health coaching for various chronic health conditions
RN Care Specialist I (Former Employee), Newark, NJ – December 25, 2012
Pros: being able to work from home, annual incentives program
Cons: occasional lay offs of staff
learned a lot about clinical treatment guidelines for diabetes, CAD, asthma, COPD, MS, Hepatitis C. Became comfortable with oral medications classes, doses, indications. Great team of very experienced nurses. Goal and production oriented environment.
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Great job
Health Representative (Former Employee), Trenton, NJ – October 18, 2012
Cons: work everyday of the week, some hard labor
You work all day and you are constantly on the road. I enjoyed working the different events and my co-workers. It is a very rewarding job if you like to help people get what they deserve medically in life. The people there are nice.
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Highly stressful environment
Call Center Service Associate (Former Employee), Newark, NJ – October 16, 2012
Pros: n/a
Cons: n/a
Learned a great deal regarding claim processing and the health insurance industry.
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Work at home job
ICON Consultant Auditor (Former Employee), Newark, NJ – September 26, 2012
Pros: working from home
Cons: down time
A typical work day was to review the maximum of 3 files a day to audit. We were also responsible for doing re audits. I had a team of 5 other co workers and we all worked together. The hardest part of the job was doing re audits disagreeing and agreeing on what is correct.
The most enjoyable day working was when I got a group that was error free!
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The best Company I ever worked for
Customer Service Rep/tier 1 (Former Employee), Mount Laurel, NJ – September 14, 2012
Pros: pay, hours, benefits, clean environment, computers
Cons: job security and management
I learned alot in a short period of time. I learned things I didn't think was possible for me to learn. For instance; I didn't know anything about health insurance, and after my time with Horizon I have alot of knowledge, and understanding of health insurance, and how it works. Also why it is so importnant for people to have. Co-workers that I have – more... met were very nice, and helpful. Management could have been better. The hardest part of the job was job securtity, worried all the time if you are doing a good job, and giving the correct information. The most enjoyable part of the job was the systems and database's Horizon uses. I love working with computers so Mainframe came very natural for me. – less
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Overall it was a good company
JUNIOR CLAIMS AUDITOR (Former Employee), Newark, NJ – September 10, 2012
Overall it was a good company to work for. My coworkers where a pleasure to work with.
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Great
Customer Service Representative (Former Employee), Newark, NJ – September 4, 2012
I love working here. I only left because of an opportunity to move overseas.
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Claims Rep
Full Service Representative (Former Employee), Newark, NJ – August 24, 2012
• Researched, reviewed and provided solutions to Providers and member grievance regarding claims.
• Responded to customer inquiries and resolved issues efficiently.
• Reviewed claims to ensure coverage and compliance with policy guidelines and regulations.
• Communicated with Health Care Providers involved with diagnostic, procedural and billing issues.
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A brief on my current position.
Institutional Service Coordinator (Current Employee), Newark nj – July 17, 2012
Receiving calls and assisting the hospitals with benefit and claims information on the patients that have been seen or has yet to be seen. Currently I work at home which is a added bonus. Management is at time disorganized however they do work hard to stay on abreast to all events and delegating these new events to the staff. The harder part of the – more... jobs is the changing benefits, which many of the staff may not all provide the same information which at time makes part of the staff seem incompetent. I enjoy the working at home opportunity , as well as providing information to the provides that is correct and helps them on daily basis. – less
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fast paced customer service
Dental Customer service (Current Employee), Wall, NJ – June 19, 2012
answering phone calls that need to Clarify adjustments, review co-insurance, create claims, verify member insurance, give breakdown of benefits. Always a new situation and ways to handle them.
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Busy, interesting work - good environment
Team Lead - Enterprise Architecture Program Office (Current Employee), Newark, NJ – May 22, 2012
Pros: transportation across the street
Cons: consultant
opportunities to explore new areas and learn
very friendly work environment
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Fun working with....
Data Reporting Analyst (Former Employee), Newark, NJ – March 29, 2012
Pros: flexible in hours
I learned a lot new things at this position. Everyday new task, new challengeable work, new things to do. Had fun creating reports.
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Great programs and very good training.
Call Center Rep (Former Employee), Wall, NJ – March 26, 2012
Pros: union positions
Cons: union positions
A+ on the training you receive. Some managers didnt alway know how to manage. Great co-workers and great cafateria.
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Fun Environment and great pay
Administrative Assistant to the Director of Claims (Former Employee), West Trenton, NJ – March 23, 2012
Pros: fun environment
Cons: no cafe
This was a great company to work for. They do alot of charity work and also have lots of activities for employees and offers great discounts to other companies while working there such as Verizon, Sprint, some gym memberships and others. The pay is decent and occasionally you are permitted to wear jeans.
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Fast pace environment and great opportunities.
administrative assistant (Former Employee), Newark, New Jersey – February 13, 2012
Pros: overtime
Cons: short breaks
Expertise in adminstrative duties and team player as well. Dedicated to ensuring productivity and service are up to organzational standards.
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About Horizon Blue Cross Blue Shield

Horizon Blue Cross Blue Shield of New Jersey (Horizon BCBSNJ), a not-for-profit organization headquartered in Newark, is the state's – Read more