Service Billing Associate
Horizon Bradco - Schenectady, NY

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Horizon Bradco is an international presence in the sale and service of equipment within the food service and bakery industry with a 25 year history. Company headquarters are located in Schenectady, New York with offices also in Wilmington, Massachusetts. Our continued growth dictates the need for increased support staff. The company offers a full range of benefits including paid vacation, sick and personal time, a 401K Simple Plan, and health insurance benefits. For a better understanding of the company please visit our website at www.horizonbradco.com.

The Billing Associate is a position that requires great attention to detail and the ability to concentrate in an active environment. This position also serves as a backup phone and general office support as needed and therefore requires good organization and interpersonal skills. Responsibilities for this position include, but are not limited to the following:

  • Ability to effectively and accurately utilize our accounting and inventory software.
  • Ability to generate and mail customer invoices in a timely manner with use of the software.
  • Contract billing requiring knowledge of multiple contract terms and conditions.
  • Recognition of database errors, discrepancies and inconsistencies, as well as communication of those to management.
  • Maintenance of files and spreadsheets related to the tracking of contract billing.
  • Efficient coordination of paperwork and filing.
  • Ability to cover phones as needed to support the sales, service, and accounting departments.
  • Investigation and resolution of customer billing disputes.
  • Provide backup support to the Service Dispatcher.
  • General administrative duties at times as needed to provide backup.
  • Maintenance of spreadsheets and other data files.
  • Special projects as assigned.

Requirements:

  • 2 to 3 years of previous billing and invoice, or matching experience
  • Specific experience with service and inventory billing not required, but preferred
  • High level of accuracy needed to complete all paperwork
  • Ability to perform multiple tasks efficiently
  • Required including knowledge of Microsoft Word, Excel, and Outlook.

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