Company that hires straight out of college with no view for longevity or counselor care
Senior Counselor (Current Employee) – Niagara Falls, NY – October 28, 2017
get ready for unexacting standards and a constant environment of sleight of hand where one thing is preached while the opposite is put into effect. they hire young unexpierinced counselors that are so thankful to have a job they don't realize the unrealistic expectations that are being put upon them. in order to try to achieve the work load they then end up doing 2 - 3 hours of work at home each night and have no work life balance for poor wages. a rewarding job where you truly get to help people and see peoples live change is over shadowed by the fact that you can't live your own. Turn over at this company is CRAZY. After 4 years I am among the veterans.
Counselor III (Former Employee) – Niagara Falls, NY – August 23, 2017
For the most part I enjoyed this job, it was, at times, satisfying to be able to help clients work through life conflicts. The management was always wiling to help new employees and build up confidence as well as clinical authority. I learned so much at Horizons, I was able to apply the skills and interventions I learned in college, as well as I learned how this type of work can affect the worker in the field. The most enjoyable part was helping others work through situations. The hardest part was only being able to help the clients so much and seeing them fall.
Counselor (Former Employee) – Buffalo, NY – July 12, 2017
What it comes down to is there is no support. You will have paper work until the end of time with no support. When you have a personal crisis they will ask you to leave the job instead of offer options or provide support. They lack compassion for their employees and really see everyone as replaceable. They overhire and prepare to replace which in result provides you with feeling little value. In the job they care more about seeing as many clients as possible to make money versus counselors taking time to make documentation right or process a session. In result aiding in burn out. This is the job you will usually have to skip lunch (which isn't paid for), come in early and leave work with no compensation for it.
Room for improvement, fair starting salary
No support, work overload, little time off, no sick days, little holidays
Administrative Assistant (Former Employee) – Tonawanda, NY – March 23, 2017
Wonderful place to work if you enjoy making a direct impact on clients, even as support staff. Never dull, always extremely busy, and an amazing team environment within the clinic. Unfortunately, upper management does not truly recognize or value the importance of staff members, their skills, and their connections with the clients. Degrees are required but not paid for. Salary is low with little room for advancement or raise.
Amazing coworkers, ability to help others
Low salary, stressful environment, high workload and unreasonable expectations
Senior Counselor (Current Employee) – Buffalo, NY – January 11, 2017
Biggest risk is burn out, however that has more to do with the field that HHS. Also the company is a nonprofit healthcare provider, therefore cash incentives are limited. PTO is AMAZING after you hit the third year mark. The company really strives to reward retention.
Senior management has a total disregard for their employees
Administration (Former Employee) – Buffalo NY – August 31, 2014
I worked there for almost a year and I watch them lie, disrespect employees. They got rid of long term dedicated employees without care or thought. Very clique and some of the senior staff act like kids in high school. One day your the best, the next day its someone else. Their mentoring program is a joke and if you try to grow beyond your position they hold you back. Also, if you go above and beyond for a residents to get them services and it steps on senior managements toes, don't expect a pat on the back. Get expected to walk to your car. They are growing and its more about the money than their clients.
counselor (Former Employee) – Buffalo – April 9, 2014
Worst job I ever had. I literally would have nightmares about going in, them vomit when I pulled into the parking lot. Management is ridiculous; unorganized and unapproachable. In fairness, I think I may have enjoyed working there, if I worked in another position. I worked there as a therapist, and have since become a nurse...which I would consider taking a position as.
Admin (Former Employee) – Buffalo NY – March 3, 2014
They offer a wonderful service, however as a employer they are lacking. Basically training for a job is on your own. Management both middle and upper is very clique either your one of them or not. So asking the mentoring program is kind of a joke. Also don't be surprised if your hired for one job and expected to do something completely different. They offer a great service, however most ppl don't plan their careers there due to the politics of what involves to working there.
Cook (Former Employee) – Buffalo NY – October 28, 2013
I worked there for about a month and was let go. Co workers were just as terrible as the company I connected with the residents better than my employees and that was the company's reasoning for letting me go. Being my age I had coworkers who weren't even in my department and had no authority over me trying to tell me what to do. All in all if your looking for a job that has security and a great atmosphere look else were.
Interim Program Director - Senior Director (Current Employee) – Buffalo NY – August 28, 2013
Excellent employer. Have worked for them for many years. They provide excellent support and direction. They help make their Managers champions!! Learned all aspects of clinical and operational management. Hardest part of the job is travel. Loved 98% of all projects.