Data Specialist (Current Employee) – Herndon, VA – December 9, 2014
Working for Horizon Systems Corp. has been a wonderful experience. I've worked for HSC for 11 years: at first working part-time while in college, and now currently full-time. This is a telecommute position, which offers a flexible schedule and excellent benefits. I've become self-proficient with Windows systems, Microsoft 2010 suite, email, internet research and ArcGIS software. A typical day begins with logging into my workstation and checking in with my coworkers via Skype. I have a project list which is updated weekly, containing tasks, contract/project descriptions and deadlines. I then log-in to one or several virtual machines (VMs) on the company network and complete the tasks as directed. Every week we have company conference call or Webex meeting to discuss the progress of contracts. Additional meetings are held for training and other purposes. At first it was a challenge to work from home. However, it's taught me to be disciplined, self-motivated, manage my time and be organized.
Flexible schedule, 401k and disability benefits.
Uncertainty of work and inconsistent hours. Gaps between contracts.
Billing Specialist (Former Employee) – Wilmington, DE – October 21, 2016
The communication is poor, salary compensation is insulting and management can be hostile and extremely difficult to work with. The customer prices increase but the services offered do not change. Every salesperson is expected to sell products even when customers do not need the parts.
Installer (Former Employee) – Wilmington, DE – October 5, 2016
typical day at work is very fast pace that is if you ever want to get home as an employee you have alot on youre shoulders any mistake is frowned upon very much no matter how good your other 364 days of the year went.
summer time very busy very good chance to make good money
to many employees only 2 or 3 months of the year are busy enough to keep all installers working
Installer (Former Employee) – Mount Laurel, NJ – August 29, 2016
Horizon is one of the biggest HVAC companies in the Tri-state area. They care about their customers and their employees. I was always treated with the upmost respect while working there and they also required us to under go training every week to keep us up to date on all of our knowledge about HVAC.
Co-Founder and CTO (Current Employee) – Lone Tree, CO – August 23, 2016
HSG LLC is dedicated to maximizing technological services between providers and customers. We have created a platform that minimizes service interruptions, bureaucracy and payment hustles. We guarantee that we have affordable prices and quality services unmatched by our competition. Our team is a collection of people with specialities spanning from data science and computer engineering to marketing and sales. It is our mission to bring the best experience to our customers.
Demand tech (Former Employee) – Wilmington, DE – August 5, 2016
Management is horrible. They only care about themselves looking good to upper management at your expense. Csr's promise clients the world to get techs out to their home, even if techs can't provide the service. Dispatchers can't read a map to schedule calls even remotely in a general area. They send a tech that lives in one area to an area sometimes 3 hrs away to an area where another tech lives. The techs pass each other going in the opposite direction. Management only rewards techs that " hard sell" to clients, even if they are forcing people to believe their system has a refrigerant leak or a cracked heat exchanger. Most of them don't. If the tech doesn't do this, the company takes a portion of their pay. Their prices are insane on parts and installations of equipment. Company has alot of unnecessary overhead.
I've worked next to the most amazing people. Not very excited about the communication and benefits
CSR/Sales (Former Employee) – Wilmington, DE – June 2, 2016
Horizon is a great company to work for if you are a male with little to no knowledge of heating cooling or plumbing. Co-owner yells at his employees leaving them in tears, or quitting right away. No opportunity of growth although there are lots of promises to nurture ones career. Keeping your head down with little attention to oneself is a safe way to keep your job. Horizon spends lots of money on events for employees such as a Casino night included with a night in a hotel in Philly , a day at Hershey Park, and a Breakfast with Santa filled with toys and activities for the kids, but employees benefits are so expensive that entry level employees can not afford it. No sick time, and when calls are heavy for their call center they make the employees skip their breaks, although they do provide lunch. Lunch usually consist of pizza and wings forcing everyone to eat junk, gain weight, but then penalize employees if BMI levels are above a certain point. The most enjoyable part is knowing that you receive a paycheck and right now that keeps most people where they are.
INVENTORY SPECIALIST (Current Employee) – Arizona – May 18, 2016
I love this job and the people I work with as well as the customers. Like every job there are a few bad eggs but the people you will work with would give you the shirt off their backs. Management is always in contact with its employees, there is tons and tons of training one has available to them from irrigation and chemicals to outdoor lighting. If you work hard, are a people person, keep a smile and don't sweat the small stuff this is a company that will do their best to ensure you get raises and promotions.
Fun, lots of knowledge about products, management cares, benefits, PTO, paid holidays