Horseshoe Casino Employer Reviews

Help customers park and retrieve there cars.
I learned to drive every kind of car the manager were ok, but the co-workers were so cool you would catch a cold. The hardest part of job was the graveyard because I enjoyed being home with my first son and his mom at night and what I enjoyed the most was all the clean cars that I drove.

A regular day for me at the Horseshoe casino was working very day with a smile as soon as I stepped out into the floor and assits and provide information for our guest. Mangment was always helpful and informed us of different event the casino was having. My coworkers were very helpful and all very friendly. The hardest part of my job was dealing with – more... upset guest that were unstatisfied with the casino and finding the best solution. The most enjoyable part of my job was meeting new people. – less

Only left because there was no room for advancement. Was better place to work until it was bought.

I dealt multiple table games. I learned 5 different games. Management was easy to get along with but made sure we did our jobs correctly. My interactions with co workers was fun, We enjoyed each other and our job. The most enjoyable part of my job was meeting different people on a regular basis.

I got to personally get to know our guests,the casino was the best job ever.

my gaming license was revoked incorrectly by the gaming commission and within 72 hours was reinstated. horseshoe stated that this was the only reason i was fired and refused to review the gaming commission's mistake,

Dealt most table games very well.Horseshoe was very good to emploees and the guest.Most employees worked very well together..It was a easy job.The best thing was PAYDAY.

Horseshoe was a great company with great pay and good benefits. I loved my set schedule and how I could earn more hours if needed. I enjoyed seeing my guest come in and tell me about their winnings or loosings every night. I did not enjoy the work atmosphere at Horseshoe. At the time,we were having a few bad apples bringing their problems to work and – more... the management expect the good apples to work when they told them too without moments notice. – less

tell you about about time i was at work and we misplaced a coustmer keys. The coustmers was waiting on their car not knowing what was going on so i approached the cust and let thtem knwow what was going on and what was taking us so long to bringi their car around.Of course they was upset bugt i got them to calm down and made a promisethat i was going – more... to be the one that found their car and brought it to them immidately. After i spoke with the managers about everything i began my serch running from lane to lane and then i found their car and brought it around for them less than 6 mins. – less

my day at work is fun,we meet new people everyday, management have meeting with us everyday to let us know what's going on at the job. co-worker are the best i've ever seem, it makes it fun to go to work. we laugh and have a good time each day. the hardest part of the job is remembering all the state laws.

I've always enjoyed working with the public, meeting new people and being able to serve and assist them professionally with their events.
Setting up the facility and being ready for the guest arrival is exciting. Working as a team we make sure everything goes as planned and our clients have a wonderful time, therefore mgmt, and the clients are happy. – more... It can be stressful if items are not avaible in a timely manner. – less

I once thought being a table games dealer would be fun: You get to gamble with the casino's money and get paid to do it. What they don't tell you about is how easily you can get fired if you make the smallest mistake. Or how you have to deal with belligerent drunks who insist on losing money and still blame you. Or the smoke-filled room that makes your – more... eyes and nose water all the time. Or the noise.

Seriously, the only thing I can recommend about being a table games dealer is it is easy employment, requiring minimal skills. At the same time, however, you can be fired without any recourse and have zero options. – less

A typical work day can vary depending on how busy it is, but there's always something to be done. I learned alot about working with different people and cultures because there is a variety of different nationalities that work there. The management team was great to work with. The majority of my co-workers were very nice and pleasant to work with. I – more... would say the hardest part of the job was getting used to the angry customers when they would lose their money from gambling. The most enjoyable part of the job was making the customers happy and seeing a smile on their faces. – less

i loved it..the caustmer where great...the pay was great..it waas close too home..put it this way in order too work in a casino u hav too people skills.which i hav..if u don't the job is not for u.

Its one of the best casino's to work for and you get to meet and greet all different types of people but the only thing i didn't really care for was the drive but everything else was wonderful..

Learned how to work with all kinds of guests and provided the best guest services possible, so they had an overall positive experience at the Horseshoe.

A typical day at this job was greeting customers, ringing up guest and seating them to their table. Ive learned to hanlde large sums of money. My coworkers were very different from what I was used to. They were diffenrent ethnicities.The hardest part of this job in dealing with complaining customers. The most enjoyable part of this job was working in – more... a different setting than what I was accustomed to. – less

I loved my job at the horseshoe because everyone were just like family and we worked well together, I wish i could start all over again.

Poker is part of table games and the dealerss do not keep their own tokes

I went into work and served customers in an assigned section. We were timed and graded on performance. I learned to really work at a fast yet steady pace and how to work in a large establishment rather then the small ones I was used to.