stressful environment to work
Patient Care Assistant (Current Employee) – Manhattan, NY – November 29, 2017
Working at HSS there is always a shortage of workers, the patient rate ratio is high. These patients are very needy, as a worker, you can never do enough to please them. Management is only concern about their ratings, Press Ganey scores and if there is any kind of complaints against their employees. As an employee, you don't feel supported by your manager and upper management. Their attitude is, if you don't like it, "there's the door".
Management does care about their staff, not enough employees to get the job done, it's also a cutthroat place to work.