Pros: great colleagues both in corporate and in field operations
Cons: poor work-life balance, nepotism is rampant, confidentiality with your personal information is hit or miss, compensation not commensurate with responsibility load, no official hr department
If you value work-life balance and an employee oriented culture, then this is not the place for you. Expectations here are far outside of what is considered reasonable. The environment and demanding requirements can take its toll on your overall well-being not to mention that there is very little satisfaction in the amount of work one has to output to achieve daily processes much less any long term initiatives.
Ownership and Executive Leadership handle constructive criticism poorly and usually end up removing those who speak out. They expect you to get the impossible done by yesterday and are very pressing about what they want regardless of what valid obstacles stand in the way up to and including statutory compliance.
They have no respect for industry standard nor for an experienced professional's guidance and opinion, unless it lines up with their ideologies which are outdated and not relevant to today's workforce.
An example of their ideologies would be the fact that the founder does not believe in HR, has spoken vehemently against it and in the past has prohibited those in his employ from referring to any part of the organization as HR or even HR adjacent.
At their core, they believe that they are so different than any other organization, alike or different, that they are in a class of their own and couldn't possibly benefit from outside opinion. Pay no attention here that there are at least 20 other companies this size and larger who offer exactly the same lines of service.
The decision makers of this company are lacking real professional experience in the areas for – more... which they oversee and their decision-making is indicative of that deficiency. This is mostly due to the the fact that the majority of these leaders are appointed through nepotism since it is a family / friend of the family-run establishment.
Most of them have never worked in their position outside of this company and were mentored by other leaders who also did not have any previous experience in their area of oversight.
This leads to an environment of "we've always done it this way" because that is all we knew how to do basically. But when you try to improve or change any processes, in place by those individuals, you get push back that somehow you have no idea what you are talking about even if you worked in the outside world in relative positions for years. Again, no respect for truly experienced professionals.
With that said, the environment is intense and both physically and emotionally draining. If you want to work for an organization that has a great culture and values your experience with offerings available for you to elevate that knowledge through being mentored by a knowledgeable professional, then take a pass on this company and keep looking. – less