A workplace where multitasking and versatility was of primary importance
Night auditor (Former Employee) – Chicago, IL – July 5, 2015
to start with the work on the shift was to be organized - there were guaranteed reservations to arrive, and as they arrived they were greeted and checked in, informed about the hostel; there were phone calls and walk ins, and there were reservations to enter into the system; several rounds (walking through the building) were done at different points; the audit (day's closing) was completed; cleaning of the area and breakfast preparation, as well as laundry and function rooms set up followed, eventually the new day was prepared, check out were done - cabs called as needed.
I learned much about how a hostel works in its aspects, by first hand experience.
Our management watched over a complex operation and followed through on updates.
There was a very cooperating way among all coworkers, working together supportively.
There were discomforting elements of people in the night misbehaving, s discrepancies nned to be resolved.
The positive feed back from guests was always of a very supporting effect.
There were opportunities to do different aspects of work in the functioning of the hostel.
The discomforting element of misbehaving people was part of the place.