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Hot Topic, Inc.
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254 reviews

Hot Topic, Inc. Employer Reviews

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Fun Retail work
Sales Associate (Former Employee), Strongsville, OHOctober 19, 2014
It was fun for a part time winter job. Pretty good company to work for.
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A great expierence
Sales Associate (Former Employee), Henderson, NVOctober 17, 2014
The job was fun, and I never had a dull moment. I met a lot of interesting people and loved every second of it.
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A pleasant and trendy place to work.
Retail Associate (Former Employee), Clarksville, TNOctober 17, 2014
Pros: a friendly working environment and high job satisfaction.
Cons: discomfort from standing for hours on a concrete floor.
A typical day at Hot Topic included greeting customers as they entered the store, looking out for shoplifters, helping customers find what items they wanted, increasing sales by encouraging customers to by accessories, ringing up sales, doing inventory, and helping my fellow employees. During my time at Hot Topic, I learned how to work with a wide variety – more... of customers and how to work in a busy and chaotic environment. The management of the store was very competent and all employees were treated with respect. The hardest part of the job was standing for long periods of time. My favorite part of this job was meeting and working with all kinds of customers and keeping up with current fashion and music trends. – less
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fun first job
Key Holder (Current Employee), waterbury ctOctober 16, 2014
Hot Topic was a fun environment to work in. Through out the years it changed into an okay place.
I learned basic management skills, how to give a customer a wonderful experience so they would want to shop with us again, and how to merchandise.
the management team was awesome! I learned a lot from them.
the associates that are left, made the day go by – more... faster. they're a fun team. I enjoy working there. its a good first job. – less
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GREAT Nitch store
Assistant Manager (Former Employee), Greensboro, NCOctober 14, 2014
Pros: discounts, atmosphere
Cons: specific customer interests
I worked for this company for approximately 6 years, and they were almost all great days.

The regular retail issues arose but overall was a great experience.

Whenever concerns were brought up to management or higher, they were usually addressed quickly and with all parties knowledge.

The customers were the focus, as it should be with retail. Because – more... of this there was lots of happy faces and cheerful interactions.

It was a little difficult to work around holidays and family get together. but management was given Paid time off, which was helpful. – less
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Store Manager
Store Manager (Former Employee), San Angelo, TXOctober 9, 2014
This is very employee friendly company to work for. Headquarters are based in CA.
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Very good for networking with any alternative scene
Sales associate (Former Employee), Colorado Springs, COOctober 5, 2014
I learned how to interact with people, not just in a professional fashion, but also about how to maintain hospitality
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Working with Hot Topic
Assistant manager (Former Employee), Freehold and EatontownOctober 3, 2014
Pros: discounts on clothing, the music, free shows
Cons: turn over rate, gossip
Culture is everything to this company, and pleasing the customer is their number one goal.

Customer service skills, and operational skills were established here.

High turn over rate for both management, and sales associates. This was due to mostly personal relationships forming and a lot of gossip.

The most challenging part of the job was having – more... floor moves. They wouldn't give us much to work with aside from what colors to base a wall off of, or perhaps a theme in one section. Not one Hot Topic looked the same.

The discounts on both music and clothing was by far the greatest part of the job. Also they would send you for free to concerts if you handed out flyers. – less
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If you enjoy a job with no upward mobility or job security...
Management (Former Employee), Manchester, CTOctober 1, 2014
Pros: work environment
Cons: upward mobility, job security, competent management
In my 2 years with the company I moved from my original starting position to being a store manager and instantly realized I had hit a job ceiling at this company. I knew several other SM's in my district that had the same position as me, but had that position for anywhere from 6-10 years and none of them had ever spoke of any possibility of further – more... advancements. As far as retail jobs go, it is an enjoyable environment, dress how you want, listen to music you want, and the pay is equivalent to most retail jobs but from there I have few other positives to speak of.
The main thing I took from my time with the company, is that they really seem to lack any real direction, and seem to be floundering to find itself in a retail environment that has changed drastically. – less
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A fun working environment.
Sales Associate/Cashier (Former Employee), Boise, IDSeptember 30, 2014
A typical day at work included cleaning, attending customers, cashiering, and restocking product. Management was fairly laid back, and we all developed a pretty tight-knit family. The hardest part of the job was there was little room for promotion, so it felt like there was nothing to aim for.
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Really fun job
SALES ASSOCIATE (Former Employee), Lynchburg, VirginiaSeptember 27, 2014
It was a fun place to work while I was younger. It was nice to share common interests with customers and co-workers.
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Organized and fun workplace.
Sales Associate (Current Employee), West Covina, CASeptember 26, 2014
- Constantly moving, folding, greeting, and helping customers.
- If you like customers then be ready to meet many of them both young and old.
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Decent Company
Sales Associate (Former Employee), Freehold, NJSeptember 25, 2014
Working at Hot Topic taught me more about working in retail.
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Not Stable
Assistant Manager (Former Employee), Eagan, MNSeptember 22, 2014
Training for management needs to improve.
Very strict corporate.
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Fun Job, but would have loved to advance
Keyholder (Former Employee), Chattanooga, TNSeptember 21, 2014
Pros: fun, great customers, cool product
Cons: low pay for mgmt
Worked for HT for a year, enjoyed the people I worked for, but the higher ups decided they wanted their people to "look the part" more than they did for the store to actually succeed
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Mediocre
Sales associate (Former Employee), Brea MallSeptember 16, 2014
Pros: fun environment with employees
Cons: no job security
Very spiratic workplace very difficult and biased manager.
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great work environment
Part-time Assistant Manager (Former Employee), San Antonio, TXSeptember 14, 2014
Pros: opportunity to grow in the company
Cons: low pay rate
Management is friendly and flexible and the there is always opportunity to move up.
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Overall incredible work experience
Store Manager (Former Employee), Newington, NHSeptember 8, 2014
Pros: fun, exciting, challenging
The atmosphere and environment were incredible. I've never worked with such amazing people, my customers were extremely loyal to me. I once had a regular customer spend over $1000 in one sale. We were very high-energy, bubbly, loud, and aggressive, while being friendly and courteous to every patron through the door.
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Fun envirement and nice employees
Sales Associate (Former Employee), Clearwater, FLAugust 29, 2014
Pros: fun, laid back employees
Cons: rude customers
Very fun and laid back environment. Very nice co-workers and Managers. The hardest park of the job was folding and fixing merchandise and the easiest part was explaining promotions and greeting customers
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Fun place to work
Holiday Sales Associate (Former Employee), Honolulu, HIAugust 28, 2014
Pros: flexible schedule, lenient, comfortable environment
Cons: low pay
A typical day at work consisted of greeting customers, working register and selling items. I learned different ways to fold clothes. Management was cool as well as my co-workers. The hardest part of the job was putting up with the pay. The most enjoyable was being able to wear what i wanted.

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About Hot Topic, Inc.

What's the Hot Topic? "Everything About the Music," according to this teen-focused retailer. Hot Topic's 625 mall-based stores – Read more

Hot Topic, Inc. Photos