Hot Topic, Inc. Employer Reviews

Working for Hot Topic has been a pleasure! Very hands on and one-on-one customer service kind of job. As an associate, you really feel independent, important and unique. Some of our biggest attributes was simply talking about your hobbies and interest with customers, (MUSIC, movies, video games, entertainment etc.) making them feel unique and connected – more... with you and showing them some of your favorite items around the store. Which made it easy, because EVERYONE has at least one of those in common. Management was a blast, I feel that they were usually on the same page with their associates. Co-workers turned into close friends being that there was a lot of new fun things to learn, discover, and connect with about one another. I wouldn't say Hot Topic was a difficult job, but at times could get backed up with shipment. But definitely an awesome experience when you get to connect with customers whether it be with yours or their interests. – less

Awesome place to work at if you are up-to-date to what's "in" and trendy!

Great fun place to work, you greet customers and tell them about all the deals that the store is having. Help them with anything they ask you about. Management is great and very helpful. My coworkers are wonderful. It is definitely a seasonal job, Christmas time is very busy. It is a very flexible job, they are willing to work with your schedule.

I find hot topic to be a fun positive place to work at. The management team along with the associates are amazing with product knowledge and customer service. I found myself always very happy to be at work. The district is very tight-knit and other stores are always willing to help one another out if needed. I wouldn't say there was necessarily a hard – more... part to the job, just trying to make daily,weekly and monthly sales goal durning the slower parts of business. – less

A typical day at work would include getting items for customers from internet orders. One would do the job assigned to them by the supervisers. The management was excellent for my shift and they were very friendly. Co-workers were friendly and knew what they were doing. Some co-workers did not work hard and were let go. The hardest part were lifting – more... the totes when they were filled with tons of items. Music was nice to have. – less

I really enjoyed my time working for Hot Topic. Everything was a blast every day, from the team I worked with to the customers, it was nothing short of a pleasure.

Worked there for 3 years starting as a sales associate with 4 hours a week. eventually was trained for break coverage sales associate. Was given keys but not a new title. learned everything they keyholder did and many things the assistant manager did. when that position became available it should have been mine, was almost fully trained with it and – more... knew the store very well. The assistant manager was moving to store manager of another store and offered me the assistant manager position there. the store manager at hot topic just didn't like me and it prevented me from moving up in a company i really liked. so i quit. – less

A typical day is just trying to get customers to buy multiple items at one time and make sure no one steals too. The staff is a lot of fun to be around. We all are unique in our own appearance and taste in music so it is interesting to see us all working in the same place and getting along so well, despite or obvious differences. I think the hardest – more... thing about work is dealing with the angry impatient customers. It's also difficult to get people to try things on, for some reason or another people just feel awkward. I really enjoy my staff and my employee discount! I also love seeing some of the unique individuals that come shop at our store. I think those are what make the job most enjoyable. – less

Hot Topic is an incredibly fun place to work and an amazing place to start out in retail. I was trained in everything that could possibly be useful in a customer service position, and even trained in some management tasks that will help be down the road. My biggest complaint is that there is not much room in the company to move forward, and I received – more... very few raises despite the fact that I was the company for almost 8 years. All in all, however, it is an excellent company to work for. – less

I loved working here.

I was a cashier, i was always dealing with the public, customer service, inventory, stocking shelves.

Management was awesome. They taught me to be a hard worker.

The best job ever. Period. It would be perfection if only they gave you decent pay and hours. You can express yourself in any way you want, tats, funky hair colors, whatever. In fact, they encourage you to do so.
Typically, I only worked five hour days and those were in the morning. Those days consisted of putting out stock, running the register and – more... helping customers. I loved the customers! I never had a bad customer in 2 1/2 years of working for the company.
My co-workers were awesome, my managers were cool and the enviornment was so much fun.
There was no hard part of this job, everything was enjoyable. It has been a long while since I've worked there so I'm not certain how it there anymore. Hopefully it hasn't changed significantly. – less

It is a fun place to work with good music, good co-workers, management is comprehensive

very fun job i loved the people i worked with it really made you feel like you were working with your family

Management was phenomenal! It was a place to have fun, learn music, and make friends.

There was no major stress and the job required the perfect about of respect for your own place in the company. You were expected to represent the knowledge the company has for their own merchandise and that basically came from experience working there and the average social context of life. Management was kind and firm, absolutely responsible and dedicated. – more... Most enjoyable part of the job was working! Whether helping people, speaking to them about music or some random internet video, or stocking merch. Seriously, not a bad thing to say. – less

Overall, this is a great job. A typical day consists of folding clothes, working the register, and cleaning the sales floor. The hardest thing about the job is working with multiple customers when it is busy. This is a very easy job and there is nothing too challenging to accomplish.

Being with Hot Topic nearly 6 years I have grown from a Key Holder and moved up quickly to the store manager. I do all of the operational tasks, as well as all of the merchandising, customer service and all of the training.
I comply with all of the company directions as well as hold the rest of the staff accountable for meeting company expectations.

Company was great at the time, but over the years the compant vaules went down. Brand new CEO

If you meet a very specific type of personality and self motivating qualities than this job is perfect, very interactive and interesting to be a part of.

I love the work environment there. The people are very friendly and very helpful when you don't know what to do. There really isn't anything hard at this job. The most enjoyable part is lunch.