Hot Topic, Inc. Employer Reviews

It was great in the beginning, but what they are selling now is too much.

A typical work day consists of; assisting customers, running a register and recovering items to their rightful places. I've learned better customer service and how to deal with irritable customers in a more helpful fashion. I've also learned new LP (Loss Prevention) techniques. Both my managers and co-workers are easy-going and very easy to get along – more...  with. The hardest part of my job is fixing a disheveled wall of shirts. The best part about my job is seeing the looks on peoples' faces when I help them get a better deal. – less

The retail business is all about the customer and aside from trying to make commission it's mostly about providing a helpful and pleasant shopping experience.

This is a company who has great open communication with their employees.

I love working at Hot Topic, the people are awesome, it pays minimum wage but there are ways of advancing in the company. If you love music, or pop culture and enjoy talking about it to people then this is a great summer job for you.

A typical day at work was upbeat and exciting. This is where I learned all about customer service and how to handle any and all customer inquiries in an efficient manner. My co-workers were diverse and encouraging. Keeping the store neat during the busy holiday seasons proved to be very challenging. Helping the customers find everything they were looking – more...  for and making their shopping experience a pleasant one to remember was the most enjoyable part of this job. – less

Hot Topic was such a great place to work. They gave me my first introduction into Retail Manangement. They have a strong training program in place. Hot Topic is where I learned the excellent customer service skills I currently utilise on a daily basis. Great place for a young adult to work.

At work I would be faced with the normal tasks that you would see in a clothing store. I learned more about music than I ever thought I could. The managers were great unless they had to put a worker in check. My co-workers were my favorite part of the job, they were just like me. Outgoing, fun, energetic, hardworking, independent, organized people. – more...  The hardest part of the job was making sure no one was stealing. So many people were always in the store, we were always busy with customers that needed help that it was hard to keep a good eye out for theft. But I still enjoyed every second i spent there, the store is just like me, I could be myself there. – less

I only worked one season at hot topic, but in the few months I worked, they hardly gave me any hours. And when I did work, they gave me all the dirty work while the other workers stood around and did nothing. I felt uncomfortable in the work environment.

Was always going and doing things like shipment, paperwork, and merchandising. Very fun and energetic wokrplace.

Working at Hot Topic was a fun and one of a kind experience. As my first retail job the company made it a fun and competitive place to work by involving employees in monthly games based upon sales. Unfortunately I didn't get many hours working there.

Hot Topic was one of my favorite jobs, and I am glad I had the opportunity to work with the company. I was surrounded by all of my favorite music and fun merchandise. Everyone is always upbeat, and encouraging on any changes or tasks that arise. Hot Topic had great training programs for their employees to progress and fulfill the company needs.

Such a great company to work for. Very flexible. The company has an extremely excepting staff.

good work experience, learned a lot. company handles a lot of things in weird ways.

The company provides a good work/life balance with flexible work schedules.

You dont get much as a part time seasonal worker, But this place was fun to work for. Diverse customers and employees made this place a dream job for a teen.

A place that allows you explore yourself while allowing you to be who you are. A place that strives to see you get better.

I love HT! It doesn't feel like work at all. The only downside was it is a mall job so a person must be available during mall hours.

Very awesome work enviroment. Nice Dress code, music on all day, sales oriented and goals set. No room for further advancement.

While the employees themselves were fantastic, the management was lacking in both organization and professionalism.