Fun, Customer service driven, family resort
Recreation Supervisor (Former Employee) – Coronado, CA – July 23, 2014
Working at the Del provided me with many skills and learned experiences. Some include, time management, effective communication, team work and problem solving.
With such a big resort, one would assume that one's "team" only encompasses their department, which is not true. There is an awesome dynamic between departments because all share a common goal: to deliver the exceptional customer service in order to provide each guest with a personalized experience.
Because the influx of guest was always changing, the days are never the same. During the summer the recreation staff is responsible for different activities, on the beach and at the pool, both of which offering beach set ups and cabana rentals, as well as a myriad children's activities dispersed throughout the day. Movie night is also hosted at the pool. In the off session, the highlight of the recreation department is it's ice skating rink. Set up on west side of the property, the stunning view of the ocean attracts many. The role of a supervisor was that of a leadership role, and sought to improve day to day operations and assumed responsibility for guest retention/recovery.
The camaraderie among the staff and guest interaction is what makes this job amazing.