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Hotel Granduca
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6 reviews

Hotel Granduca Employee Reviews

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Job Work/Life Balance
Compensation/Benefits
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Horrible Place To Work On Many Levels - Work Here At Your Own Risk
Associate (Former Employee), HoustonAugust 8, 2014
Pros: family meal
Cons: everything else
Hotel Granduca is a beautiful Hotel but that is about it. Very unorganized high stressed environment. You will not have the tools or resources you need to succeed, and even if you are doing well, management wont care. The General Manager is racist. Very cheap company. Plan to do work outside of your job description. Food and beverage is a joke but Housekeeping is getting better. Front desk has big turnover. And lets not even bring up engineering or maintenance. You really do not want to know the abuse that department endures. Workplace favoritism is a huge problem. Severe micro management, even a guest sent a letter stating they felt staff was highly micro managed. Management has no problem lying to you. They never own up to their own mistakes and everyone is in each others business. No one is happy. Be careful the GM knows how to talk and make you think she cares. Everyone in the Hotel talks about how fake she is. At the end of the day it is a 5 star hotel and you will learn things there but only from your own hard work not from the systems you would imagine are in place and well there are no systems and you are responsible for creating your own. Job security is very low. They will arrange it so they can terminate you at any moment so be aware. I have seen it happen several times. Many head managers have no life other than Granduca and have no family, so work/life balance is zero. They expect you to be their slave. If you think this paragraph is false go ahead and take the offer they give and you will hate life in a few short weeks. That is a guarantee. Oh and everyone who – more... has left Granduca has felt a huge relief and realized that Granduca was a mistake of their career. Good Luck!!! The sad part is the owners probably don't even know the truth about Life with Granduca.

Oh and the benefits they claim to offer are horribly expensive ($190) a paycheck especially when you are only paid minimum wage. Keep that in mind when they claim how great the benefit package is.

Culture is everyone talking about how much everyone want to leave, how their manager screwed them over, how fake the GM is, and how Food and Beverage is extremely unorganized. – less
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Overnight Concierge/Night Audit
Night Auditor (Current Employee), Houston, TXFebruary 11, 2014
Pros: free lunches, nice managers
Cons: overnight can be stressful. lot of work
I found that working overnight was difficult when it came to being a full-time student, sister, and full-time worker. It was hard to balance sleep with my crazy life. The work itself is not bad, but there is a lot of it. Be prepared for some drunk people, but besides that... I loved it here.
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Nice Hotel for guests, not for employees
Bartender (Former Employee), Houston, TXFebruary 26, 2013
Pros: free lunch and benefits
Cons: tedious service
staff turn over rate is very high, poor management from the top down