An above average hotel located on San Antonio's famous Riverwalk
Night Manager/Chief Auditor (Former Employee) – San Antonio, TX – August 29, 2017
I was typically apprised of the day's activities in order to be prepared for any evening issues. The weekends were fast-paced, checking in guests, answering phones, answering guest inquiries, and completing transactions; one right after another or a combination thereof at times. At mid-morning, all financial information for all hotel departments would be balanced. Additionally, all front office paperwork would be precisely organized, and deposits for all future guests arriving within a week would be processed. The management was always fair, knowing I could always be counted on whenever a part-time auditor called out. The only 'hard part' of the job occurred when the computer systems would not allow me to balance the audit, resulting in contacting technical support and awaiting their assistance. Otherwise, the job was almost always a pleasure, especially meeting people from all walks of life.
Receiving accolades from guests via social media.
There were no breaks, as it was only myself, one security guard, and 149 luxury rooms.