A place in which work felt like so much less.
Telemarketer (Former Employee) – Houston, TX – June 17, 2016
Working for the University was an experience I feel was very positive. My intention for working here was for the benefit of gaining customer service skills for the future, and I was able to do just that. Work included the use of wireless communication software in combination with data processing, so being technologically savvy helped tremendously. The goal of the job was to reach the universities alumni and update their system information or ask if they'd like to donate to the universities future endeavors. This was done alongside a team of six, including myself. The atmosphere was very calm, and of intense focus as we rarely stopped working to chat, although when we did it was very fun and laughter was welcome. Management was excellent. How well ones day went at work often came down to those you communicated with, while phone calls were made back to back every hour of the day. The hardest part of my time here was speaking to those who were less than happy about their experience at the university and learning why, while the most enjoyable part was speaking to those who did enjoy their time. Every once in a while I would also speak to very successful men and women and gain advice, and that I loved. Overall, working here was excellent.
The Department I worked under was the Student Advancement Team
The ability to learn from the various people one spoke to.
Hours were long, not much movement (desk job)