HOV Services keeps companies zooming down the track of efficiency. The company provides business process outsourcing (BPO) services such as accounts payable and receivable, employee screening, collection management, insurance claims processing, loan processing, medical records management, and content management, from call centers to mailroom services. Its knowledge process outsourcing (KPO) services include portfolio management, IT services, and claims investigation. HOV Services works for clients in the financial services, government, health care, manufacturing, publishing, and telecom sectors. It has more than 80 delivery centers concentrated in North America, China, India, Mexico, and the Philippines.
HOV Services made a strong move to expand in 2011 through the purchase of SOURCECORP, a Texas-based BPO and consulting services provider. The company combined SOURCECORP with its indirect subsidiary, HOV Services LLC, and the new entity was renamed SourceHOV and has a presence on four continents. The deal added more than 35 delivery centers to HOV Services' network and created a combined entity with more than $480 million in revenue. – less