Very busy and productive workplace. Outstanding customer service and coworkers are very helpful.
Registration Specialist (Current Employee) – Columbia, MD – December 9, 2013
In a typical day, the records and registration office serves students from various walks of life seeking educational benefits for a multitude of reasons. The front counter personnel assist students in registering for classes, provide transcripts, and other important paperwork. The job is my introduction to the civilian world, having served 21+ years in the U.S. Navy and the lessons I have learned with regard to customer service and listening to students is invaluable. The management addresses complex employee and student issues and handles them with fairness and a high level of professionalism. The job presents some complexities, however, the team manages to pull together and produce solutions to complex problems in an effort to help the students and associated offices within the college. The most enjoyable and gratifying part of the job is knowing that I have provided the best customer service and assisted students with their registration needs.
professional atmosphere. excellent facilities.
no benefits including healthcare provided by the college. not enough working hours.